crlamb

The point was not necessarily the "size" of the file, but rather "if it is necessary to keep those particular file/files".....and I do have a 2 TB hard drive for record storage, and I have moved a large amount of "little used, but necessary" data to that drive. Again the reason for the question relates to the "necessity"…

I wish to thank DanyDan for responding to my recent post and the gripes that were stated. After connecting with my computer DanyDan located what appeared to be the problem source and corrected same. He stated that he was confident that the problem was taken care of. I do hope that he is correct in his assumption. There are…

I checked TeamViewer and the ID that I gave you is correct. The password that I gave you was the password that I gave when asked to create a password. When I open TeamViewer it shows a "four digit" password "or user defined"...not sure what that means ? It also states that "it is ready to connect". Should the "password" be…

Hello, The ticket you mention is assigned to me however I was off for two days therefore I could not connect and do the remote session. Considering the fact that 25 is today, I have tried to connect to the TeamViewer ID you provided me with and I could not connect. I can assure you that we care about ALL our customers and…

New support submission #201005161001358

Hello Crlamb, In order to solve this issue please be so kind as to make sure you uninstalled any other security solution you might have on the same computer (any spyware removal, Ad Aware, Spybot or any another antivirus). Having more then one security product installed on the same PC can degrade performance and cause…

I appreciate the attempt to help, but since the original post, BitDefender has shut down the last two days. I have contacted support three (3) times, removed all the software they said could conflict, Run BitDefender Registry Cleaner, Uninstalled, Installed....but the problem is still there. Three strikes in baseball...you…

Thank You......I have 13.0.21.347