Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

cybertrends

Comments

  • Hi cywel, The ticket id assigned to your issue is: 201011281011309. Please check my e-mails in the inbox folder or in the junk one and in case you still cannot find them, please send me a PM with another e-mail address you are using and I will send you further instructions on how to reset the password you forgot. Thank…
  • Hi cywel, In the 28th day of November I sent you an e-mail with the instructions you need in order to reset the password you forgot. In order to send you that e-mail I used the e-mail address you have associated with your BitDefender Forum account. Today I sent you again that e-mail, please let me know if you received it.…
  • Hi cywel, Should you need any further assistance, do not hesitate to come on our forum. Enjoy using our products! Thank you! hi, my problems still not fix. I received an email that i will receive a response on how to fix my problem within 48hrs.. its been week and yet im still waiting for the response.
  • Hi cywel, I sent you an e-mail with the instructions you need in order to reset the password you set for your BitDefender. Thank you! thank you so much. Sorry for the trouble.
  • Hi cywel, A BD helper will answer you soon probably to reinstall it. Not possible to fix it on our own since the 2008 version. My tip: put every passwords, activation codes (and so on...) needed by softwares on a notebook you keep at hand (unless you have nosy children of course). We have plenty of codes to remember...…
Default Avatar