dakotajoe

Thanks, Alex!

Actually, Microsoft is offering extended security updates for small businesses until January 2023. So I repeat my question: how long is Bitdefender planning to support Win 7? Thanks.

uh...never mind. chat is working again. must have been off for awhile. 64 people in front of me... 

Today, I tried a few times to call Bitdefender 24-hour phone support (in the USA, using the phone number listed on the BD site), and each time, I heard the phone ring a few times, then a recorded voice said "the party is not answering. goodbye." So i tried to do a chat, and each time i opened a chat window, there was this…

either my question was too foolish for anyone to want to answer it... or it was too stinking brilliant... or no one wants to take the time to help me.

anybody home?...

ooops...i see there is a specific forum for trafficlight -- i will repost there.

I observed such issue while i was using BD antivirus together with Sunbelt Firewall.The rootkit scan was stalling exactly as you described. Remove any other security software and clean the remainings properly. ARRRGH. I do have Sunbelt Firewall -- it's a great little firewall. I did a thorough removal of Symantec files,…