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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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I'm having the same problem with the same chat room. I have Bitdefender Total Security 2013 version 16.25.0.1710, Windows 7, and Google Chrome 26.0.1410.43m. I can see that a few people are having the same problem, if it is systematic, why dont you release an update fixing it? Thanks.
