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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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I was having the sign-in problem as well, all I had to do to Sign-in was download the bdnc.ipv4 file and go to safe mode copy it into both the bitdefender 2016 and the bitdefender agent folders. I cannot guarantee it will work but it did for me. the file is on page 3 post #54 of this thread.
