dave r

Yes, that is what I am doing, pushing Update Now until the update gets downloaded and installed. Right now, I got a big chunk of signatures, 1984 KB, and they installed fine. AV 7.28791 well as of booting in xp just before this crap they call an Internet security suite will NOT update A. by auto updating by it's self B. by…

i also have had that update,but afterwards a pop up message appeared,saying that the history log was corrupt???? wtf,was not,and press ok to delete,so i lost my history,now was that intentional i wonder,but i have the history on another pc too,i better take some screens of it,lol before they shred the evidence,lol this…

i also have had that update,but afterwards a pop up message appeared,saying that the history log was corrupt???? wtf,was not,and press ok to delete,so i lost my history,now was that intentional i wonder,but i have the history on another pc too,i better take some screens of it,lol before they shred the evidence,lol

I guess I really don't understand what you mean when you say you were pushing them through. When my updating quit altogether last night I tried just clicking on that Update Now button again and again for long stretches and it didn't do a thing. Is that what you mean ... that you just kept clicking on that and it does…

I'm not sure if that explains the malfunctions. I've just looked at that registry key on my computer ... it says 13.0.15, not even 16. And things were working well enough before the Tuesday's update. Well things had been problematic for me,but as of the 29/10/2009 it started to work properly virtually everything worked for…

no help? can you see the laptop on your network? if so you maybe able to access the hdd,ect and fix it,if not then if you have the bootable disk of the installed o/s then you should be able to do a repair rather than a complete install,hope the info is of some help

What should we do in the meantime? My BD taskbar icon shows as active (at the moment), WinPatrol services and tasks show BD agents/files as running or active but it won't update ("can't connect to server") -Should I believe the BD icon informing me my pc is: "PROTECTED. [...]" ? I don't think so, but what to do? Another…

Hi fungus - I can't blame you for gloating over your new-found solution to the Bitdefender Malicious Software Insertion Tool. I just installed BIS 2010 a couple of months ago, and just wished I'd checked out this forum beforehand. It's a good place to start when considering software, and believe me - I'm going to do my…

mine on xp is 7.28776, updates are hit and miss,but at least no vsserv.exe shut down during every update,unlike vistax64 , but the auto update is not stable(a bit like the product itself) [/quote well the first 3 update of vista x64bit completed as they should,the first suffered a iu glitch,in that it displayed 0 in the…

mine on xp is 7.28776, updates are hit and miss,but at least no vsserv.exe shut down during every update,unlike vistax64 , but the autoupdate is not stable(a bit like the product itself)

I am also getting the grayed out globe and the warning "vsserv.exe is unavailable at the moment". I upgraded from BDAV 2008 which ran perfectly, to BDAV2010 which runs like crap. Can I just reinstall BDAV2008 and use the new key on it to renew my license or am I stuck with 2010? I'm quite sure that if you contact customer…

My AV engine version is 7.28707 mine is 7.28761 as of update @20:36

While I can understand your frustration, I will submit that I've developed and used a few products out there and it's never an easy thing to troubleshoot a situation like this. Since there's so many variants of Windows on the market, building products and support models that cover everything is a daunting task. Couple that…

Well i left bd to iut's own devices(to see if it would/could update) but ###### no,it aint capable,or bd sever is not, i have done lots of testing and no problems with my isp, their network,my pc wiring filters router,ect,ect, i can ping,tracert pathping the http address( upgrade.bitdefender.com average time 14ms)used for…

I was not referring to the "services are not responding" messages, I was referring to this whole update business. I haven't had any BD error messages since yesterday morning. Well your one of the ok crew,lol, maybe something x64bit ? causing this, but like you say bd updates have been a problem for many since release on…

Could we know if someone is looking into this problem, please? It has been 2 days since it was signaled and there is no news from Technical Support. Well i would sooner click on the vvserv.exe to re-initialize it than shutdown-restart my pc to do the same thing, as for the re-installing of bd,i only did that due to the…

Betting that someone has the golden gig (1Gb) vsserv .exe dmp file, lol Vista Progress Update ******************* Well things seem to looking up a bit, bd just updated by it's self,took longer than it used to (before this version upgrade) some screens: . you can see how long that took, also vvserv.exe is now hogging my…

If there are users that have Windows Vista or Windows 7 , in the moment when they encounter this message we would like them to follow the next instructions if possible: 1. Open Task Manager and click on the Processes tab . Task Manager can be opened in multiple ways : • simultaneously press the Ctrl+Shift+Esc or…

Now i have all kind of of crashes: 1 2 3 4 Yup i know them all only too well,unfortunately but hey welcome to the bit defender mass beta subscribed testing suite, surely that is what this is, on a mass scale,lol not laughing at anyones misery btw but vsserv.exe errors just will not go away, i would not like to put money on…

i got the standard reply from BD support, uninstall with thier tool to delete previous install files, download it again and reinstall. only thing is...... brand new hard drive, clean install of windows & pro x64, all installed on friday. all working fine untill this big update. BD, sort it out This prob may well be fixed…

After this reinstall tonight the update ran. It was 10141 KB in size and it took nearly 30 minutes to download and install. I have a high speed DSL connection so was really shocked at this. The Quick Scan finished after I posted here so just for the heck of it, I clicked on Update Now, figuring it would tell me there were…

Same issue here. But I am using Vista (32), yet the same ###### !! At first this use to happen occasionally, but now its happening on almost every boot just found mine grayed out (did it during update) but go into bd folder and click on the vsserv.exe a few seconds later it completes the update and is back red again???…

Is the solution posted above by Alex Stefan actually working for this situation? Well it got bd updating again for me at least, although at first it was still in a dither, but after i manually performed an update, it started working im using BD IS 2010 btw

Hello all, Today, we have released a major update that have solved major issues described and discussed on this forum . Here is a list of these topics/issues : Unjustified Vulnerability Error, Windows Live Messenger outdated Bdis, Windows Live Messenger, And Messenger Plus! Live Problem Windows Live Messenger Crash,…

Hello gdobbs23, Thank you for the reports. First of all, please follow the steps from my previous email . After you reboot your system, you will have to open BitDefender in Expert Mode, click on the Update module and hit the Update Now button. If the issue reproduce on your system, you should receive the message that…

Hello Scout and pstlouis, Please open BitDefender in Expert Mode, click on the the Game/Laptop Mode module and make sure that the following 2 option are checked: "Use the default list of games provided by BitDefender" and "Enter game mode when an application is in full screen" . Also, please let us know if with other games…

re-started haven't restarted my pc ,since i took control,lol just bd several times,lol it would seem that the problem lies with the seccenter part of bd or what ever is responsible to re initilize it,

what i meant was that the 2008 version is still usable,/supported via updates not that it had been upgraded, but even with all it's faults it had,for me personally it ran 80 % than this version does on xp sp2, and is still available to download along with other versions of BD forum link for BD instalation kit

I believe the only upgrade for the 2008 version, is going to 2010... I haven't seen any new 2008 available... When my renewal noticed came up last week, it was from 2008 to 2010, that was it... what i meant was that the 2008 version is still usable,/supported via updates not that it had been upgraded, but even with all…

Thanks for that. As I have had only one reply I can only assume that other people have not seen the same problem of apparent increased usage but I will try it. It may just be that they ain't noticed it yet, or are to preoccupied with other problems with this security app I only became aware of the connections it will keep…