dave r

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dave r
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  • Hi Davey, I haven't have any problem with vsserv.exe yet but other problems (interaction with other programs), so I decided to deactivate everything I do not use daily, the computer runs better. BD's updates leave grey balls a few minutes with the automatic option when I use several other programs. A tip: do not let BD on…
  • Yeh, i get the same,the fix however if run will restart vsserv.exe that's if you are able to click on it to open and run it,lol some fix, looks like i will be trying to find a buyer for my un used sealed retail boxed version of Internet security 2009 as i have very little faith in bitdefender or it's 2011 versions i have…
  • I wish that i knew,but it don't,all i can offer is a way of perhaps reducing the frequency that vsserv,exe has it's brain F art,lol but by manually updating at least i don't find that the pc has been put into the equivalent of a deep coma by this product that is no more than a beta IMO the files it downloads are possibly…
  • Is there a fix for this issue or not? I cant see why everyone have to upload files and such? The problem must be same for all!! Have had this problem for months now, every morning there is that grey ball and the 2 red X in the file zone/ net zone status bars... What update should i have to fix it, i shouldt not have to do…
  • Further to last post i set updates to manual, and i can confirm that this VSSERV.EXE problem is definitely associated with the update and installation of the downloaded files but is random in it's occurrence But when it does occur it does so within around 1min following the update sure enough the well known sequence…
  • This and some other problems that will occur usually following a update of signatures bitdefender will sometimes crash /stop although all it's required processes are running(appear to be in task manager) also sometimes the problem is so bad that the computer can sometimes become totally non responsive too, and then i have…
  • I have experienced this same problem for some time now. In fact vsserv.exe is at the top of my task list and my hard drive is grinding and grinding away as I write this. Anyway, How do you kill vsserv.exe? If I try to end the process I get an access denied error. you first have to disable the self protect driver from…
  • Yes no single av anti-spyware app will find every bit of malware, i have sas too that does not present any issues with bd, having more than one firewall running could well cause issues, I have found that unless the other security app is loading drivers ect at start up or has it's real time protection activated at the same…
  • Vsserv.exe has recently started hogging the Hdd , this seems to happen after it updates,and finishes installing the updates, my hdd activity light is permanently lit for minutes after,it doesn't do this every time after update seems random, but kill vsserv.exe and it stops straight away,this should be fixed as it possibly…
  • I followed the directions of the second support advice given to me through email, It still didn't work. I waited another few days, and eventually, like last time, it started happening again. If I can't get a real solution to this I'd like a refund. I spent a few months trying to solve the problem myself before contacting…
  • And if you disable AVC / IDS will the applications close normally ? No duplicates in the task manager ? Hi i also get a similar issue, but it doesn' some apps are unaffected, using xpsp3 x86(32bit) outlook express mail client sometimes gives a windows error message when i close it, videolan player seems to be affected by…
  • Hello Davey, Please save THIS tool on your computer. Restart the PC in safe mode then run the tool. Restart the computer and let me know if the issue with Explorer.exe still occur. The reason why you see the modules turned off and BitDefender not responding is due to the fact that you have not restarted your computer, as…
  • Hello Davey, Please save THIS tool on your computer. Restart the PC in safe mode then run the tool. Restart the computer and let me know if the issue with Explorer.exe still occur. The reason why you see the modules turned off and BitDefender not responding is due to the fact that you have not restarted your computer, as…
  • Hello, Can you please tell me the names of the applications that are not running correctly after you installed BitDefender ? Can you please elaborate on it ? Any error message ? Also please explain what you mean by 'Windows explorer(Explorer.exe) will stop or crash randomly, but more so when browsing through folders/files…
  • DanyDan :We are working towards a resolution so the issue will not replicate with the 2011 version regardless of the computer architecture/ OS etc. From that i would draw a conclusion that this 2010 product won't see the proper fix, as it has been on/off since it was released,it would seem that they are concentrating most…
  • Yes it is the home network password reset i need, bd product is bdis2010 latest build
  • For some reason bd network password is no longer being recognized it would seem, how do i reset it?
  • Well seeing as this a case of bd crashing ,(services not responding) that sometimes fail to re start automatically and eventually cause other processes to also stop i have disabled the self protect driver, so i can at least kill all bd running processes,and either restart my pc normally without risk of corruption or data…
  • Firstly the latest build (21) = 13.0.21.347 Because bit defender failed to block a malicious script ect on a web page that then infected my pc but as the bd firewall was set to always ask it was prevented from downloading further malware ect, this was a very old virus, even a Google search revealed details of it and how to…
  • Hi Davey, I do not understand what you mean by 'latest build was causing serious issues'. Can you please explain what exactly these issues are? Any error message ? What build are you referring to, 13.0.21.347 ? Furthermore please note that no antivirus will find all threats or possible malware, that is the reason why we…
  • Hello again Davey, First of all, even if I understand your frustration, I see no reason to either patronize or mock me. As I already explained in few topic where you posted, regardless of the topic subject, that we need to further investigate the matter. I am still waiting for the requested log files. Furthermore, if you…
  • Just spent a lot of time trying to get bd to work properly on this system, but it is not possible, as after install it pop's up the report wizard b/s and repeats this several times, then windows alerts me no firewall is switched on, and av out of date, then the tray icon disappears, if i update bd, not allowing the product…
  • Well since my last post i Un-installed BD latest build,eventually, as i got the not enough privileges b/s when i tried to repair, so i had to use the un -install tool, and as it was un installing the crashed submit report pop up kept appearing,lol says it all really And then installed the previous build 13.0.20.347 and…
  • Hi Davey, I do not speculate on Bd's own flaws, I just repeat that we should have only one firewall, one antivirus, one extra antispyware. To keep several anti malware soft is really a bad idea. Did you clean your friend's xp off the former antivirus and firewall system? - considering he has a Dell machine, he probably got…
  • Yet another issue that has reared its ugly head again, reading these forums, i see lots of old problems that existed with earlier builds now in this build, some had gone away,
  • Also a Similar problem that exists with IS2010 on Win xp sp2, it has been cropping up for ages, seems to be as a result of updates,but it does actually go to game mode as if you check to firewall/update/realtime protection, you should see that updates are off, firewall is set to permissive and the av side of things is…
  • EXPLORER.EXE IE7 when disabled as it will not switch off properly
  • Well i don't know what was "fixed" but i do know so far of one thing that needs fixing as a result the game mode has got the GUI bug back, in that it appears not to change into game mode, ie scan activity window stay viable and the "G" fails to appear in the red ball icon, and the bug that causes uploads/downloads to…
  • Why does bd leave behind these files after installation InstMsiA.Exe <>setup.exe. <>msiscan.exe, <>Windows Installer-KB893803-x86.exe, all are found in the following location C:\Documents and Settings\user-name\Local Settings\Temp\IXP000.TMP on a pc running xpsp2 ? as registry mechanic cannot delete the associated entries…
  • I bought this product back in Sept. of 09 it was great, I recommended it to friends ect... After 2 months and hours/days of reformatting and researching I learned that bitdefender was the source of my PC problems. IE freezing up, random crashes ect... I have not used the product since. I will use a free security solution…
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