Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

dave_mle

Comments

  • Still the same problems.. I need a solution. Gr Dave
  • Hello Dave, From a non-technical point of view, that seems to be the most convenient way. The uninstall tool can be downloaded from here. After restarting, the Bitdefender 2011 install kit can be downloaded from here. Regards, George How do I know in near future than, BD 2012 problems are solved? So that I can uninstall BD…
  • @dave_mle: Regardless of your decision in the future, I have extended the subscription time on your purchased license key, as mentioned in the email notification. If you require further technical assistance, my colleague Cristi B. can be of help. Thanks George for the 6 months, my concern this moment is to have a antivirus…
  • I have had the trufos problem for over a month without resolution. I have also had an open ticket without response for over a week, then a recommendation, which I followed, now nothing again. I am pretty angry over the lack of attention to my problem. I will be asking that my money be refunded, as I have done my due…
  • Hi Christi, I already did that on sunday still waiting for support/reply from Bitdefender
  • I all, I also have the same problem with trufos, last 3 days, having my windows frozen, sometimes after, 4m sometimes after 1h. I dont know whats happening with Bitdefender but... Maybe its time to look for an other antivirus. 2 year ago I had also a big problem after an update, BT started to see windows files as infected,…
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