debbianne

Hi everyone Has anyone seen any sign of a fix yet? The workaround came to me secondhand, courtesy of rlc, BD chose not to tell everyone, still can't get my head around that, so I was wondering if anything was happening. I haven't had any response to my last reply to support, that was over a week ago. So that's 10 days with…

Hi Burlok Thanks for the link to the uninstaller. As I send in a previous post, it's not so much that things go wrong, it's the way in which they're handled that counts. I've also been wondering about an update that takes us back to before the problem occurred. Let's keep our fingers crossed that we have a fix soon.…

Hi rlc Glad to read your reply. I reported the problems I was having and received an reply asking me to 'describe the problems I was having'! I was unimpressed. Easy to get annoyed when this happens. I've been leaving my pc on overnight too, seems less hassle than the instructions you received! It would have been good if…

I created a support ticket for this problem on 2nd July. Since then I have NOT seen any sense of urgency coming from BD. I have had one auto-email stating the obvious and a second rather patronising email today: "We understand that running software can sometimes cause different issues, especially a security product which…

Hi everyone I've just posted under 'Slowdown' before seeing this thread. I've had this problem for three days. I run XP 32bit with service pack 3 and each time I've rebooted it's been worse. It's been over ten hours since booting up today but I still have totally unresponsive programs so I think it's a permanent state now.…