dementedcanuck@gmail.com

Hi Installed 2019 on the weekend - had the same issue. Was white-listing sites till that got overwhelming then I turned off SSL scanning. Reply from BD support was to uninstall / reinstall ??? For a certificate issue ??? Problem is the trusted "root" certificate is missing. My fix: - searched the BD directory and found…

I had this problem also (with Chrome Canary and several other 'work' related apps running). It now looks like it is fixed - with 18.13.0.1012 build that is currently running. However I now have another issue with "profiles". I have customized the "work" profile - and added all the key apps that are used when working from…

I had this problem also (with Chrome Canary and several other 'work' related apps running). It now looks like it is fixed - with 18.13.0.1012 build that is currently running. However I now have another issue with "profiles". I have customized the "work" profile - and added all the key apps that are used when working from…

Hi, We are experiencing the same problem. These errors occur: windows system log:The following boot-start or system-start driver(s) failed to load: bdselfpr trufos and windows application log: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require…

Hello Christian, I used to have this issue with BD 2012 - I may have posted about it (getting old - I don't remember). However since installing BD 2013 Beta I have not seen any more 7026 event log entries for any BD modules. Looks like BD 2013 nailed this problem. Cheers Ross

Hello Christian, Sorry for the delay in getting back to you - Work sometimes gets in the way The requested output from the Support tool has been uploaded: Uploading file: BDSP_CRACK_2012_06_14_19_08.zip File uploaded! Hope this helps BD get a handle on this issue. Let me know if you need anything more. Cheers Ross Hello…

Hello Is there any update on this ? The problem is also happening with 2013 BETA .... Log Name: Security Source: Microsoft-Windows-Security-Auditing Date: 5/12/2012 9:43:53 PM Event ID: 6281 Task Category: System Integrity Level: Information Keywords: Audit Failure User: N/A Computer: crack Description: Code Integrity…

Hi Geordie & Edd Glad I was able to help you out Geordie. I am more or less somewhat of an amateur with Windows (I regard it as a necessary evil - LOL). I am an old time mainframe "person" and UNIX (AIX) System Admin. But I am an expert googler and still believe in RTFM. I was already looking at issues with the drivers -…

Nope, I have a Nvidia GEforce 9800 GTX/ 9800GTX+ Hi Again Geordie, The problem you described matches to a tee the issue I had with the 8.95 ATI driver and CCC 1.3 (12.2 ?) that is why I mentioned it. However while scanning some boards about the ATI driver problem I came across a few mentions of similar problems with the…

Hi Geordie, Are you running Radeon graphics ? I just had an issue with black screen with only mouse during start-up - was related to the latest Drivers for Radeon graphics (also crashed BD). Posted about it here . R

Hi Christian, Quick Update - seems like there was an update to Rapport last week. Totally broke Chrome Beta - will not load ANY pages now - just the "Aw Snap". I have opened an issue with Trusteer and posted on the Chrome bug forum. Trusteer has acknowledged it is an issue and they are investigating. Other browsers are…

Hi Naito, I have no problems either with BD Total Security 2012 and several different browsers on Win 7 64 BIT SP 1 + up to date fixes. Couple of things to check: 1.) Make sure Windows firewall is really turned off .... do not trust action centre - check the running services. Check out this thread: Very Strange 2.) Also…

Christian, Trusteer does not run in my Chrome browsers (Beta & Canary) - not supported by Trusteer. BD does run in them without issue. Trusteer does run with BD in IE 9 and Firefox 10.0.2 - Release Channel. No problems with Firefox. I rarely use IE so I have not really verified them together. Browser Performance I did…

Hello Thank you for your feedback. We had a few cases with this and all the issues were solved after disabling that software. All the steps were listed here: http://forum.bitdefender.com/index.php?showtopic=29864 Thank you. Christian, I think you misunderstood my post - I do not have any problems - even with Trusteer…

Hello Christian, As you requested I ran the tool and uploaded the results. I sent you a PM with the details. There was one of the 6281 events created in the Security Event log for the BD while the tool was running. Not sure if I triggered it by running some virus scans or not, but at least I managed to get it to occur…

Hi, I am using BitDefender Total Security 2012 with multiple browsers (and multiple versions of them) with no problems / or conflicts with BD: Internet Explorer (32 & 64 bit) with latest fixes (forced to use it to connect from home to secure portal at work) Firefox 10.0.2 (Release Channel) - mainly for on-line banking…

I am having the same issue (again). Re-booted last night (March 1) due to BitDefender update. Build is 15.0.37.1560. Just checked the Windows Security logs - issue is still there - see copy of entry below. A bit of additional information: Had had the problem previously. Appeared to be fixed for a while. - I cleared the…

Hi Christian, Please see my previous reply to LordNakhlan. The issue has been resolved .... somehow the Windows firewall service has been turned back on (or was never completely turned off). Action Center indicated that only the BD firewall was running - but when I dug deeper as suggested by LordNakhlan the Windows…

Hello, I have replied to your PM. It is OK now. Thanks Ross Hello I have search the IP in the banned list and also the IP class and is not banned. Could you please tell me the message displayed in browser? Thank you.

Christan, I have the same problem. I sent (tried to anyway) you a PM about it. I am in Canada - ISP is Bell Canada. IP is 65.94.64.87 Cheers Ross

According to the event log, somehow your Windows firewall is still on. Otherwise you wouldn't be getting this, to my knowledge. I would first make sure that all of your Windows updates have been downloaded and installed, then double-check your Windows Firewall configuration to ensure it is set to defaults, then turn it on,…

Hi. It's Windows bit defender that is doing that, not the windows firewall. They are different. I think everything is normal in your PC. Hi I have seen the BitDefender pop-up many times when I was running in "paranoid" mode - This was not a BD window. It was a Windows pop-up. Cheers

I appear to have the same problem. Just entered a lot of text in the window for customer care - clicked submit and no confirmation - just returned to the same screen with the box cleared. I am using Google Chrome on Win 7 64BIT SP1 - latest patches installed. Cheers R

Thanks for the update Christian. I am not worried about BitDefender not working correctly. I am just trying to keep my event logs somewhat "clean". When you do release an update to correct this issue let me know and I will provide you with feedback. Cheers

Thanks for the fast response. I sent you a PM with the link to the output. Cheers