denwycke

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So you have some items detected as rootkit-hidden - BitDefender detects hidden or otherwise inaccessible files and may have a hard time telling apart maliciously hidden files and other data like backups from this software. You may try excepting c:\RRbackups from further scans. This appears to be a system backup on lenovo…

in Files Could Not Be Cleaned Comment by denwycke February 2009
Florin, You asked if I could provide a sample log and I have done that. I wonder when you will have a chance to look at it and give me some guidance on how I can clean the files that BT says it cannot now clean. Thanks so much for your help. Denwycke

in Files Could Not Be Cleaned Comment by denwycke February 2009
Where do these files reside? Are they files from system restore? Could you please attach a log from the scanning so that we can see what is the problem? Thank you for offering to help. Here is an extract from a recent log----the whole log would be too large to send. Hope this helps! BitDefender Log File !!!!!…

in Files Could Not Be Cleaned Comment by denwycke February 2009