dmoseley

I had tried to apply the XP SP3 since it came out. It never worked. So I gave up on Bitdefender, uninstalled it. Installed a different vendor's AV product. And it prompted me to install XP SP3. I gave it a try, and it successfully applied. Bitdefender worked great for me for 3+ years, but it wasn't worth any more effort to…

I downloaded siw.exe, ran it, and uploaded the report. I sent you a message with the info about the report. I hope this helps!

It can work fine for quite a while. But somethings seem to trigger vsserv.exe to go crazy. Like today it was fine until I tried installing VirtualBox. Then vsserv took 99% of the cpu. I even stopped the install, but vsserv didn't let go. It held on until I rebooted the PC.

I re-downloaded the sysdump.exe and re-ran it. I've uploaded the sysdump.tar. Looking forward to hearing from you.

Hello, Please use this additional tool: 1. Download this file: http://www.bitdefender.com/files/Knowledge...ile/sysdump.exe 2. Locate and open 'Sysdump.exe' 3. A command prompt window will appear on your screen. Please note that the information gathering process can take several minutes therefore please wait until the…

I tried it again. Left it running 24 hours. It still didn't finish. If I have to uninstall BD just to run the tool to figure out why it's not working, I'm not coming back. I remember when this software just worked. Something has gone wrong with BD.

Hello, In order to be able to first identify the cause of the issue you encounter you will need to generate a log file using the tool we provide called 'SupportTool'. The tool is located in the BitDefender installation folder. Default path: C:\Program Files\BitDefender\BitDefender 2011\ [how to create SupportTool log file]…