dprizer

Any update on a permanent fix? These pop-ups for signature or product updates is getting pretty old.

I've followed the prescribed steps and the critical errors no longer occur. Thank you. Looking forward to a permanent fix so I can resume automatic updates.

Alex, I've sent all of the requested information. The sysdump.exe ran for an hour, give or take a few minutes, but it did end on its own. Thanks for your help.

Don't know how that happened. Any way, thanks for your response Alex. I ran the supporttool.exe. After about 40 minutes of watching the progress bar sit at approximately 30% I got up for a moment. When I returned it was gone. No finish button to push. If there is a report to send back I don't know where it is.

Thanks ..... looking forward to tonight's scan.

Hello. I just Googled the same trojan.heur warning and found this post. I'm having the same problem in BitDefender AntiVirus 2008, but didn't see an open topic there, so .... do you know if they fixed it in BDAV 2008 as well?