Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

dr_iton

Comments

  • After waiting from your side to make e remote connection to my PC, I changed the remote connection to manual. After a week of work of my PC, somehow the problem was solved by it self, so I made all of updates and BDIS works perfectly now. You can close this topic. Thank you for your support. Regards.
  • At 7-th of March 2011 I did sent you a reply via my e-mail address with the details. Today is 15-th of March and still didn't got any answer from your side. I have licence for my BDIS more 88 days left. What do you suggest me? If I can't fix this problem, I'm not planing to buy another licence key. Best regards.
  • @DanyDan Last night I did sent you the requested information. Now, just waiting for your next reply. Regards.
  • I thought that the following problem it has to do with the former problem I had in this topic, and that is the reason that I didn't create a new topic. The problem is as following: Take a look in the following images: Also it shows me that there is one item to be fixed and it shows me that the update must be done. My…
  • @ DanyDan It looks like problem is solved. I’ve never thought that Port USB 2.0 PCI Adapter, model USB650A from Micro will cause such of problem. After I uninstalled it, I manually made an update of the software and restarted the PC. In the next day the problem is missing. It was worthy to open a new topic here. Thank you…
  • I couldn't make a post edit so I have had to double post to explain one another step token by me. I have gone to the Control Panel and did chose Add or Remove Programs, found the Bitdefender Internet security and clicked on remove buton, in the next dialog box I chosed Repair. Restarted the PC and still the same problem.…
  • @ DanyDan I followed you instructions and I did sent you a PM. Best Regards.
  • Before I act as your suggestion I will show you what is showing further if I click on click here from error message: After I click on firs link i shows me the following picture And after the second link it sends me to the following link: http://oca.microsoft.com/en/dcp20.asp Cheers.
  • @ nikki605 Here are some responses to you according to your post requests. Your guess is right! OS is Windows XP SP3. Default is installed from CD as Windows XP SP2 and I got the update from Microsoft site for SP3. I'm using BDIS since 2007. This installation I made after i started the following topic…
  • Users who still have license keys for BitDefender v8, v9, v10 are asked to contact Customer Care or request it via Forum, in order to upgrade to BitDefender 2011. I didn't knew about that, so according to your help I solved the problem and it was worthed to open a new topic here. Once again thank you for your help. Cheers.
Avatar