drbadami

Hi DanyDan, The error does not occur when I created a new user,but I have so many programmes, passwords saved with the old user, I hope a patch would be available to fix the issue, till then I will learn to live with it. Many thanks and I take back my words about poor technical support.I have been using Bit defender since…

@Mihaela Masaru :As advised by you I have run the supporttool.exe and it has generated a file : BDSP_INDIA_2010_10_30_17_54.zip which I have uploaded to http://www.sendspace.com/file/tun1hd and also sent a PM to DanyDan with the download link as well as the topic link.I will wait for his reply. ERROR FILE GENERATED BY THE…

@ MrGSM .... It is a clean Install of WinxP, had BDTS 2010, uninstalled it via Control Panel, then ran the BD Uninstall tool, rebooted, ran a registry cleaner, then reinstalled BDTS 2010. Still getting the error message"BITDEFENEDER AGENT ENCOUNTERED A CRITITAL ERROR!! Don't have any other anti virus, on my PC ,Been using…

Hi Nikki, I did send a PM to DanyDan as suggested by you, and I got a reply from him telling me that I should start a topic and not send him a PM, so I have replied to him also with more details as follows:I also downloaded BDTS 2011 AND INSTALLED IT BUT THE EROR CONTINUES. Hi Dan I started a topic on the forum, and was…

i have uploaded the error file as advised at this link: http://www.sendspace.com/file/mawg3d