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dristie

Comments

  • I have the same problem. Installed latest version of BD 2016 right after renewing license. After a reboot on both of my machine there is no internet connection. All services are not active. Action Center says that AV and Firewall are turned off.. Please fix the problem or I want a full refund of my purchase..
  • Hi Donovan, Thank you for your post. Please let me know if this situation applies to your computer: http://forum.bitdefender.com/index.php?sho...st&p=188184 Georgia, No entirely. His problem is that the ip-addresses added in the adapter rules are removed the same day, but mine are removed, sometimes days or weeks, later. I…
  • Hello all, First of all I want to inform you that this is not a connectivity issue caused by the Firewall module of Bitdefender, but by the Traffic Light module. Moreover, our testing team would like to ask for your cooperation in solving this asap. Please post back if you are willing to help us and I will contact you via…
  • Thank you all for taking the time to reply with your results. I will let the testing team know about this issue so they can work with the development department and release a quick fix. @ robdquick This temporary solution will interrupt only the product updates. The daily signatures updates will still work and you will…
  • This is really annoying now.. Even though I followed the instruction to prompt before downloading and untick product updates, the product updates are still being installed. After my last post I canceled both the signature as the product updates, didn't receive any more product updates but I see the file bdtl.dll has been…
  • Also had this problem where I couldnt acces some internal websites. The workaround fixed it. I just go a popup for a new product update (64 MB) where the bdtl.dll is being replaced again.. Is this one the fix or still the faulty one?
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