dvsls

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We are aware of the issue, and a fix will be delivered soon.

in Bitdefender total security version 27.0.35.146 malware detections not showing in central? Comment by dvsls 11:48AM
You were also using qbittorrent when the issue occurred? If not, what specific apps were open & running during that period of increased RAM consumption?

in Slowly takes RAM from my Windows 11 via bdservicehost until the computer freezes Comment by dvsls March 13
What P2P program is the one you've mentioned?

in Slowly takes RAM from my Windows 11 via bdservicehost until the computer freezes Comment by dvsls March 12
When was the scan scheduled to run?

in Antivirus Settings Reset after Reboot Comment by dvsls March 12
Do you have a more detailed spec list? The motherboard is important too and also if there is a management app installed on your system like Asus Ai Suite or Gigabyte Control Center?

in Update of BD broke my Win11 Comment by dvsls February 16
So, you already installed the consumer solution with a trial subscription on your computer, and then you downloaded the installer again?

in Can't install bitdefender plus. Comment by dvsls January 23
Poti sa pui un screenshot? Ce versiune de Bitdefender ai in About?

in Missing text in windows application Comment by dvsls December 2023
Can you open 'about.exe' from "C:\Program Files\Bitdefender\Bitdefender Security App" to check the current product version and report back here?

in Bitdefender icon missing from System Tray after Aug 2023 Update Comment by dvsls August 2023
There is no being left behind, it's just 2 different versions of the same security suite offering the same level of protection. The newer version as always is deployed using a slow rollout while monitoring for any unexpected issues with it.

in The current Bitdefender version, build number link. Comment by dvsls August 2023
You're running Windows 10? If yes, which version/build number? Can you provide us with a screenshot of the problem? Did the windows update install successfully?

in Disappeared control panel Comment by dvsls July 2023
It is a staged/slow rollout, it can take 1 week or it can take 2 months to reach all users. You can't do anything to get the update sooner. There are no special computers getting it first or special configs.

in The current Bitdefender version, build number link. Comment by dvsls May 2023
Do you still have this issue? You said you had only 5 tabs open, did you watch some twitch streams by any chance?

in The current Bitdefender version, build number link. Comment by dvsls February 2023
Without Bitdefender installed, did your Windows Defender offline scan worked before? If not, then your WinRe partition is missing due to a incomplete OS install/upgrade.

in Full Analysis Under Rescue Mode Reboots My PC. Any Help? Comment by dvsls February 2023
A fix was delivered to all market, do you still have this problem using the latest version of Bitdefender (after update)?

in Fake free protection expired warning. Comment by dvsls February 2023
Do you have an error code in product notifications related to update module? What does it look like?

in Checking For Updates: Stuck At 0%. Any Help? Comment by dvsls February 2023
launch an offline scan from Protection tab - Antivirus - Rescue Environment.

in My PC Is Infected By A Trojan Called "novpopen", But Bitdefender Cannot Help. Any Help? Comment by dvsls November 2022
Check here and make sure you have these updates installed: KB3140245, KB4490628, KB4474419. I'm not allowed yet to post links, so make use of this: x64: bitdefender.com/consumer/support/answer/44881/ x86: bitdefender.com/consumer/support/answer/44880/

in Can't Install Bitdefender On Windows 7 SP1 With All Other Criteria Fulfilled. Any Advice? Comment by dvsls November 2022

dvsls · QA Manager · BD Staff

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