Comments
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The latest version is now out: 10.2.1.5
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I asked you a few straightforward questions that should take less than a minute to verify. Simply stating "Bitdefender will not work" is too vague to diagnose the issue effectively. This could be an isolated case, as there have been no other reports regarding the November Windows update release.
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Can you clarify the exact issue you're experiencing? Which functionality is being impacted? Do you have a screenshot to share as well? Also, could you confirm the Bitdefender version you're using? Thanks
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Do you have a screenshot?
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The latest Bitdefender install kit should install even if Kaspersky is detected.
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It is a known issues that will be fixed in a future update. Meanwhile you can click 'Show more options" in the contextual menu and choose the 'Scan with Bitdefender' option from the expanded menu.
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The fix is included in the 27.0.41.201 update and is installed after the 80% configuration step. The fix will take effect with the next update (signatures or product). @deeleecan2 this happened after updating to version 201? "NOPE: I just did a manual update and, again, it took over 5 minutes to get off 0% and start…
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The fix is included in the 27.0.41.201 update and is installed after the 80% configuration step. The fix will take effect with the next update (signatures or product).
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Version 27.0.41.201 has been released ✔️
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✔️ 27.0.41.201version is available now and it will deployed to all users by the end of this week.
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✔️ 27.0.41.201 version is available now and it will deployed to all users by the end of this week.
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The update is now live for a limited batch of devices.
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This week's update should fix these issues.
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We wanted to inform you that support for command line exclusions will be available in a future update. In the meantime, you can temporarily disable the command line scan feature by navigating to the Antivirus - Advanced settings. Thank you for your understanding and patience.
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Do you have a similar issue? Can you give us more details?
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The support team will contact you to request a remote session.
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What is your ticket number for this issue?
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You don't need to install the app again if you already have it installed, you just need to purchase an additional year of subscription using the same Bitdefender account - this way the subscription is updated automatically without the need to reinstall the app.
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Version ending with .147 has this fix included.
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We are aware of this issue (it has been reproduced internally), and a fix will be included in a future update.
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We are aware of the issue, and a fix will be delivered soon.
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You were also using qbittorrent when the issue occurred? If not, what specific apps were open & running during that period of increased RAM consumption?
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What P2P program is the one you've mentioned?
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When was the scan scheduled to run?
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Do you have a more detailed spec list? The motherboard is important too and also if there is a management app installed on your system like Asus Ai Suite or Gigabyte Control Center?
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So, you already installed the consumer solution with a trial subscription on your computer, and then you downloaded the installer again?
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Poti sa pui un screenshot? Ce versiune de Bitdefender ai in About?
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Can you open 'about.exe' from "C:\Program Files\Bitdefender\Bitdefender Security App" to check the current product version and report back here?
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There is no being left behind, it's just 2 different versions of the same security suite offering the same level of protection. The newer version as always is deployed using a slow rollout while monitoring for any unexpected issues with it.
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You're running Windows 10? If yes, which version/build number? Can you provide us with a screenshot of the problem? Did the windows update install successfully?
