dvsls · QA Manager · BD Staff

The fix is included in the 27.0.41.201 update and is installed after the 80% configuration step. The fix will take effect with the next update (signatures or product). @deeleecan2 this happened after updating to version 201? "NOPE: I just did a manual update and, again, it took over 5 minutes to get off 0% and start…

The fix is included in the 27.0.41.201 update and is installed after the 80% configuration step. The fix will take effect with the next update (signatures or product).

Version 27.0.41.201 has been released ✔️

✔️ 27.0.41.201version is available now and it will deployed to all users by the end of this week.

✔️ 27.0.41.201 version is available now and it will deployed to all users by the end of this week.

The update is now live for a limited batch of devices.

This week's update should fix these issues.

We wanted to inform you that support for command line exclusions will be available in a future update. In the meantime, you can temporarily disable the command line scan feature by navigating to the Antivirus - Advanced settings. Thank you for your understanding and patience.

Do you have a similar issue? Can you give us more details?

The support team will contact you to request a remote session.

What is your ticket number for this issue?

You don't need to install the app again if you already have it installed, you just need to purchase an additional year of subscription using the same Bitdefender account - this way the subscription is updated automatically without the need to reinstall the app.

Version ending with .147 has this fix included.

We are aware of this issue (it has been reproduced internally), and a fix will be included in a future update.

We are aware of the issue, and a fix will be delivered soon.

You were also using qbittorrent when the issue occurred? If not, what specific apps were open & running during that period of increased RAM consumption?

What P2P program is the one you've mentioned?

When was the scan scheduled to run?

Do you have a more detailed spec list? The motherboard is important too and also if there is a management app installed on your system like Asus Ai Suite or Gigabyte Control Center?

So, you already installed the consumer solution with a trial subscription on your computer, and then you downloaded the installer again?

Poti sa pui un screenshot? Ce versiune de Bitdefender ai in About?

Can you open 'about.exe' from "C:\Program Files\Bitdefender\Bitdefender Security App" to check the current product version and report back here?

There is no being left behind, it's just 2 different versions of the same security suite offering the same level of protection. The newer version as always is deployed using a slow rollout while monitoring for any unexpected issues with it.

You're running Windows 10? If yes, which version/build number? Can you provide us with a screenshot of the problem? Did the windows update install successfully?

It is a staged/slow rollout, it can take 1 week or it can take 2 months to reach all users. You can't do anything to get the update sooner. There are no special computers getting it first or special configs.

Do you still have this issue? You said you had only 5 tabs open, did you watch some twitch streams by any chance?

Without Bitdefender installed, did your Windows Defender offline scan worked before? If not, then your WinRe partition is missing due to a incomplete OS install/upgrade.

A fix was delivered to all market, do you still have this problem using the latest version of Bitdefender (after update)?

Do you have an error code in product notifications related to update module? What does it look like?

launch an offline scan from Protection tab - Antivirus - Rescue Environment.