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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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... and more updates. Starting Sunday around 11 am EST, 2 new event sources started appearing after a new download - event source: PTweaks "Laptop mode is enabled" followed 15 seconds later by event source: PTweaks "Laptop mode is disabled" Again the same thing about 6 hrs later. During the last day or so, I ran no…
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Woke up this morning to find my bitdefender did NOT shut down last night. I performed an update yesterday evening...not sure if that update contained a fix or not. Just thought I'd let everyone know that for the moment, it appears that the situation might be resolved.
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Lisa, I think BD is waiting on you to release an update yourself that fixes this issue and then claim it as their own. You clearly understand it more than they do! Thanks again for all the hard work and updates. I still haven't dumped bitdefender in hopes that they come out with a fix. I'm losing faith though. I'll…
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Lisa, I just read your blog entry regarding our bitdefender issue. Great, thorough job. And just so you know where I stand, I will be uninstalling BD tonight and installing AVG's free software...at least until I have time to find something better.
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NO FAILURE THIS MORNING! So, since crc and dweb13 both had failures this morning, and I didn't, let's look at the difference. I DISABLED all scans, and left automatic updates ON (1x/every hour). So, it seems to me that scanning at the same time downloads want to take place is a problem. I have attached a detailed…
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Same thing this morning...BD turned itself off, said my subscription had expired, had to restart, then go into setting and check "Real Time Protection".
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Yes, I plan on leaving my computer on, but unplugging my modem. That won't have any effect on the scheduled scan(s), and I will still be able to help invalid_key_queen with his request.
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Sounds like a plan
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It's now been more than 24 hours since the last response from tech support (Diana Bele). C'mon...seriously. This is unacceptable. You are hours away from losing me as a customer. I'd rather go with AVG for my antivirus protection if this is the kind of support that BitDefender is going to provide. Can't you roll back to a…
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Same here...the "fix" did not fix anything. Please get this resolved. I hate the idea of having to shut down my computer everytime I walk away from it b/c my antivirus randomly turns itself off.
