ericvr

Ok, at least I know why it's not working. Thanks for the reply, Eric

This occurs when installing with a certain installation package, just reinstall using the uninstall tool and the latest installation package and the issue will be solved. Thanx a lot, that solved the problem

Hello ericvr , Please go to the next location from your computer : C:\Program Files\Common Files\BitDefender\BitDefender Update Service and look after the file called " v_live_s.xml " .Copy it on your desktop , upload the file on a free upload site like : http://www.sendspace.com/ and send us back the download link . Thank…