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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

faeronx

Comments

  • Hello. Can u help me with my issue? Admins? Ok. I reformulate my question. I want to use my browser only if VPN connection is active. If VPN connection drops i want my browser to not send any requests. How i can configure it in BDTS 2018 Firewall? P.S. I'm using Viscosity VPN client. It can connect straight to VPN server…
  • I received a answer to my question. Quote The wallet behavior was intentionally changed, this is not a bug. For increased security, from now on each time you try to open the wallet from the Bitdefender interface you will be asked for the master prompted, in addition to the initial prompt when you login to your PC.
  • 14 hours ago, virtualclouds said: Hello faeronx. Have you tried reinstalling Bitedefender? Since it is very unusual problem i would try to reinstall it, until support answers your mail. Maybe fresh installation will solve your problem. Thanks for advise, but i have many firewall rules and other settings (my bd total…
  • On 17.05.2017 at 0:16 PM, Sorin G. said: Hello, Please contact our support team via bitsy@bitdefender.com with the logs from the Bitdefender Support Tool. https://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html Done. On 16.05.2017 at 2:15 PM, faeronx said: i use Bitdefender Total Security 2017 build…
  • 1.5 months have been passed since i reported a problem, and still it's not fixed. Please don't forget about it.
  • forgot to add BTS 2017 build. It's 21.0.24.53
  • forgot to add some windows 7 Event Viewer journal info. <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" /> <EventID Qualifiers="49152">7016</EventID>…
  • Hello. Just installed bitdefender total security 2017. I used total security 2016 before it. And after installation i saw this message in my windows 7 Event Viewer journal - "Bitdefender Virus Shield Service Has Reported An Invalid Current State 0". This message logs every time i turn on my pc. There was no such messages,…
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