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Hello Columbo - I get top level Operating System information (breakdown of Win 7/XP/Vista) but the crash reporting system does not break it down further ATM. We don't always catch the URL at the time of the crash, and often in crash reports the URL can be a loss leader for the crash. Regarding addon correlations, the only…
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On my two testing machines I keep getting a Bit Defender Popup that asks me to install a root certificate. I click OK, Firefox closes, and then eventually the popup comes up again. So it seems this Bitdefender Root Certificate is never getting installed properly. Will you please explain what you mean by this? -> '*Have you…
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Firefox users that are crashing, please provide the following information to help Mozilla QA troubleshoot the issue: *Machine information - Windows Version and whether you are running 32/64 bit *Version of BitDefender you are using *Setting configuration - default or custom settings? *Have you installed the root cert?…
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Mozilla QA is happy to help with this issue, but we haven't had success being able to reliably reproduce this issue. Bug 530074 is on file for this issue but we need more information from users regarding: *Exact settings that are configured in BitDefender *Did you install the Root Certificate? *What are you doing when the…
