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Comments

  • New Open ticket: 2015120812470005 I purchased BitDefender Total Security 2016 and what downloads and installs - each time I do it - is not my purchase, what installs is not the TOTAL and not 2016! Its 2015! and its the same version I had before with only 145 days left on it. What's going on? I got the solution from another…
  • Thank you! Alright - I will try this and get back to you and let you know the result... and thank you again! Worked like a charm the 1st time I tried, and I followed your directions which were PERFECT! Now why doesn't BITDEFENDER write instructions as well as you write them?! Priceless instructions, work seamlessly -…
  • Hiya. Firstly go to the Uninstall tools found here and run an uninstall for both the 2015 and 2016 versions. Go to Windows Control Panel>Programs and Features>Bitdefender and make sure that there is no Bitdefender Agent there. If there is uninstall it from there. Now go here and download BD Total Security 2016 and follow…
  • New Open ticket: 2015120812470005 I purchased BitDefender Total Security 2016 and what downloads and installs - each time I do it - is not my purchase, what installs is not the TOTAL and not 2016! Its 2015! and its the same version I had before with only 145 days left on it. What's going on?
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