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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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The problem was solved! Thank you for your kindness
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I bought Bitdefender Antivirus 2011 Pro 1PC/1Year, I have two e-mails related to the purchase.
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You must install Antivirus v.10? I have tested with this version, it works but it creates serious problems for the shutdown of Windows 98