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Comments
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Daniel M, Thanks for all your help in this matter. This did resolve my problems. Thanks again, Frank
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Hi Frank, Replied to the ticket: 201106171007251. Excuse my ingnorance, how can I see that ticket? Frank
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I have sent a number of emails, installed the software and had it running at the date and time I mentioned in an email. I never got a response. Hi Frank, I would like to look deeper into the issue you encounter therefore I have created a ticket on your behalf and sent you instructions on how to further troubleshoot. Ticket…
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Was able to enable "Full Control" to all users listed except "CREATOR OWNER". Restarted and still cannot download. Additionally, each restart of Windows 7 Ultimate is much slower that before these problems. A white box (window) will show until BitDefender finally paints the screen with the full scan window. I canceled this…
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Please follow the steps below and let us know if the situation persists. Restart your computer into "Safe Mode" - restart the computer; - repeatedly press the "F8" key several times before Microsoft Windows begins to load (you need to press "F8" until you will be displayed a text menu); - select "SAFE MODE" in the text…
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Hi Frank, In order to solve the update issue you are dealing with, please follow the instructions from the following KB article: http://kb.bitdefender.com/site/KnowledgeBase/article/812/ Should you encounter the same issue please do not hesitate to contact us. Best regards, Windows Firewall is off. upgrade.bitdefender.com…
