frankram

Daniel M, Thanks for all your help in this matter. This did resolve my problems. Thanks again, Frank

Hi Frank, Replied to the ticket: 201106171007251. Excuse my ingnorance, how can I see that ticket? Frank

I have sent a number of emails, installed the software and had it running at the date and time I mentioned in an email. I never got a response. Hi Frank, I would like to look deeper into the issue you encounter therefore I have created a ticket on your behalf and sent you instructions on how to further troubleshoot. Ticket…

Was able to enable "Full Control" to all users listed except "CREATOR OWNER". Restarted and still cannot download. Additionally, each restart of Windows 7 Ultimate is much slower that before these problems. A white box (window) will show until BitDefender finally paints the screen with the full scan window. I canceled this…

Please follow the steps below and let us know if the situation persists. Restart your computer into "Safe Mode" - restart the computer; - repeatedly press the "F8" key several times before Microsoft Windows begins to load (you need to press "F8" until you will be displayed a text menu); - select "SAFE MODE" in the text…

Hi Frank, In order to solve the update issue you are dealing with, please follow the instructions from the following KB article: http://kb.bitdefender.com/site/KnowledgeBase/article/812/ Should you encounter the same issue please do not hesitate to contact us. Best regards, Windows Firewall is off. upgrade.bitdefender.com…