Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

frozen2

Comments

  • You are correct Ms Bele, I am not going to give you access to my computer. What you are asking for is almost to the point of remote access. The only reason I put comments in the forum is because your tech support no longer offered any help. I unistall BD this morning and unstilled it a second time before successfully…
    in Bitdefender Services Are Not Responding Comment by frozen2 May 2009
  • Thanks Blue Ember. I tried that yesterday, it didn't work. I am getting ready to uninstall and try reinstalling. If that doesn't work, I'm done. This has been the biggest waste of money. 2008 was far better than 2009. To many bugs and BD doesn't seem to care if it works or not.
    in Bitdefender Services Are Not Responding Comment by frozen2 May 2009
  • Apparently Ms. Bele in Tech Support doesn't understand customer service. She closed my topic down because it was a duplicate of this one. Well BD you have offered no assistance on this thread. The problems are continuing and you are doing nothing to help. What is the matter, you can't fix the problem and you don't want to…
    in Bitdefender Services Are Not Responding Comment by frozen2 May 2009
  • What answer did you finally get? I am not giving Bitdefender access to my computer so they can snoop around. Still having the same issue. It runs and kicks itself off line. Customer service is extremely poor. Only time I get an answer or any help is thru the forum responses. Pretty bad when you are a paying customer and…
    in Bitdefender Keeps Going Offline Comment by frozen2 May 2009
  • Hello fujis5700 and frozen2, We already have a topic opened for the "Services not responding" error message here: http://forum.bitdefender.com/index.php?showtopic=12902 I would like to know if this issue only happens after updating BitDefender and if the error message disappears after a computer restart. Thank you! It is…
    in Bitdefender Keeps Going Offline Comment by frozen2 May 2009
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