Comments
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The installation kit, dated 18 Apr, was supposed to be fully updated at that date and shouldn't suffer from the bugs the 10 Apr Update had. When you uninstalled the previous version, did you use the Uninstall Tool? Using that Tool should remove absolutely everything about BD from your computer, so you can make a 100% fresh…
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Hi Cookie, There is a new installation kit on the Official BitDefender servers, dated on 18 apr. Try to download that and fix (or reinstall) your BitDefender. The 10 April update had some (serious) bugs that crashed in different ways. If that update messed up your BD's update engine, then it will never be able to update…
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Sorry for your problems but the thing it's not about the weak communication that we have, it's about the little time that we have on our hands to resolve certain problems that are reported here on the forums or on the support lines. Updates will be launched on a daily bases to patch certain bugs and flaws. I know where you…
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Same problems here. We have uninstalled and reinstalled, tried getting help from BD (not responsive -- maybe due to the weekend?). We've only been using BD for a few months now and were very satisfied ... have recommended it to others etc. But, this situation has not been handled well. If they are having update server…
