gforrow

Hi Gary, I also had a problem trying to do the download installation. Fortunately I got the Bitdefender CD with my purchase, so I was able to install from there without having to download the software. After installing, it did an update no problem. Now that you mention it, I do feel kinda special that I got a response -…

Well as mine didnt repair install, I haven't even got the software to update at the moment, so I'll probably need to sort that first. Also no email to me on the issue, so hope you feel special in receiving it Interestingly, my account shows version 2011, even though when I bought it, I got the free upgrade to 2012. So…

So do I reinstall or not, that is the question. My earlier post where I indicated the reinstall failed during the repair process didn't even manage a support response, and now the software no longer exists on my pc, how do I reinstall it - Support?? Seems to be a recurring issue with many versions of the software over the…

Thanks for some more information. Now I understand why what is a powerful system was grinding to a halt. I am almost there deleting the 100,000's files, but it is slow and painful. I too noticed that it is just a copy of a single file from somewhere, all 1kb for me. Anyway, currently without BD as it failed to reinstall,…

Hi Gary Welcome to our forums. Running multiple security solutions on the same PC may affect their proper functionality as they compete for access to the same system resources. Even if they are turned off, there are some active processes running in the background. We recommend you to uninstall other security solutions in…

I am having the same issue. I get masses of directories with bdcloud, but these are empty and easily removed. However I also get loads of tmp**** directories which have anything from 100,000 to 300,000 small files in them. Spent most of the weekend trying to get rid of them, but as fast as I get rid of them, they come…