Comments
-
I finally have been contacted by BitDefender Support via email this morning. Unfortunately, just a bit late, as the files they have asked me to do screenprints of were deleted when I un-installed BDAV2009, and installed a competitor's AV program. I have enjoyed the interaction of this forum, and wish those of you owners of…
-
Here is the screenshot of the very large Threatscanner folder properties in .jpg format. Thanks, HG_PCDania, for the suggestion. (BTW, my grandfather was born in Copenhagen.)
-
Here is the screenshot of the Threatscanner folder properties in .jpg format. Thanks, HG_PCDania, for the suggestion. BTW, my grandfather was born in Copenhagen.
-
Whew! HG_PCDania has ruffled some feathers here, and I feel, rightly so. Sm3K3R has offered solutions to my particular problem(s) that are unworkable. BitDefender Tech Support has shown, in my case (I bought the program) to be nothing more than automated response emails, and even those are sent WAY past the 48 hour…
-
Thanks, fellows, for those responses. My update doesn't work at all. It will not do anything when I click on "Fix" or :"Fix these issues". When I go into "Settings" for update, the screen is greyed out, and unresponsive to anything besides clicking on another tab. I'll give the Safe Mode thing a try, while I'm waiting for…
-
WoW! I originally posted the thread "Hard Drive Filling Up On IT's Own", and found this one right above it! I'm submitting a screen shot of the size of my BD Threat Scanner folder, showing 43.5 Gb file size. It appears that some people posting on this are in denial of this issue with BD AV 2009. I've just submitted my 3rd…
-
Well, I went into the common files/bitdefender/threat scanner folder and tried to delete the av32bit_XXXX files, some of which are almost 1 Gb in size, but cannot do so because "Access denied" error message. Hmmm. I',m not sure if I want BDAV2009 to update, after seeing this!
-
Hi HG_PCDania, Thanks for the info on the BD Threat Scanner folder. I have not looked into it yet, but will do so soon. Out of sheer frustration, I handed over my PC to my sister-in-law, who managed to delete enough of my other non-essential programs to regain enough HDD space to get it functioning again. She deleted…
-
Hi Niels, as additional info, before bd ts 2009, i have been using bd ts 2008 for both computers. I have not encountered any problem with bd ts2008. another thing i observed with my laptop after installing bd 2009, it slowed down in running programs. google chrome opens 2 mins after clicking it to open. Hope you can help.…
-
Turn OFF System restore on all drives(Control Panel->System->System Restore) and try again. I have turned off System Restore, as directed, but to no avail. BitDefender AV2009 still will not scan, nor update when trying to perform these tasks from the dashboard. I feel fortunate that I'm still able to access the internet,…
-
Please run a BD2009 Deep Scan , Malwarebytes Antimalware full scan ,SpyBot Search & Distroy and Hijackthis ( http://www.trendsecure.com/portal/en-US/to...ools/hijackthis ) ,post the logs from all this scans in this forum section , http://forum.bitdefender.com/index.php?showforum=105 Unfortunately, BitDefender will not run…
