Comments
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I have started having the same problem sort of. I have BDIS v10 and mine is set to automatically update BD every hour and when I check the log none of the the updates have worked for the last several days. They all have the error symbol on them and the text says-Error: Update cancelled. Stop the running scan process and…
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I know less than nothing about computer virus' or running in safe mode or any of the millions of ways to find out what is wrong. So assume me ignorant and anyone is invited to walk me through step by step on how to get this thing off my computer. I have run a scan just like Michelle, and as soon as I was done and it moved…
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Sorry to be so long getting back on this one, but if I remember correctly I had to go to Settings and uncheck the Enable Password Protection under General Settings and then once it wasn't password protected anymore it let me check the box again and put in the new one. I do hope this is helpful to someone else because I…
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I finally figured it out myself Thanks anyways!
