goff_nznr

On 10/20/2018 at 9:44 AM, goff_nznr said: A flippin' good product spoilt by (untested?) technical fiddling. Hoping you get this sorted soon because I really don't want to change to another antivirus suite. Brilliant..appears they've fixed the issue.

A flippin' good product spoilt by (untested?) technical fiddling. Hoping you get this sorted soon because I really don't want to change to another antivirus suite.

Here's the screenshot of that pop-up... It appeared shortly after today's Bitdefender update.

I received a desktop 'pop-up' ad from Bitdefender today. It said something like "Is your PC feeling sluggish?" It was annoying and, to some extent, slowed my internet browsing. This uninvited SPAM is illegal, isn't it?

Bitdefender Support just got back to me. They advise me to take the free upgrade to the 2013 version; "... due to the many improvements brought to the 2013 lineup many issues you may have encountered with your 2012 product should be solved now." Hope this is of help. Don't forget to use the uninstall tool first and follow…

I've contacted Bitdefender Support twice about this. I mentioned that I will not be renewing my licence if this problem persits.

Issue resolved. Thanks, Daniel M at Bitdefender support), for helping me with this. My personal settings for Bitdefender were set too high and thus prevented Railworks from opening properly. Goff

Tried your suggestion..."If the issue still persist try to add its executable file as an exception into Antivirus -> Advanced Settings -> Exceptions and see if the issue is resolved." but no joy. Out of curiosity, I opened my Local/Temp folder as the Railworks launched and noticed that even though the .dll file it requires…

Thankyou, Daniel. I'll give it a go and will report back. The Railworks installation comes direct via the Steam client connecting to their servers, (i.e. there is no Railworks installation exe). I think there is a version which comes on a dvd, but I purchased the download version. Goff

Apologies for the size of the picture in this post. I thought it would have automatically reduced to the 300x100 pixel size as stipulated in forum rules. I thought by loading it onto an external site, it would be ok. Goff