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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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I think I may have fixed this problem for myself. It seems to have been tied to a WMI issue. I was having a problem with acronis disk director not opening and now that I am able to run that program I have not had this error. You can go HERE and download the WMI diagnostic tool. Run that and fix all the problems, that may…
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I must say that prior to this issue, customer service was good. I have been using Bitdefender for almost 5 years now and never had any problems so really didn't need customer support until now. I am equally disappointed and am not sure I will be renewing either. The issue never got resolved due to any recommendations or…
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I guess I won't be renewing my license because I've yet to hear anything from BD in regards to my open ticket and the support tool results I sent in. Outstanding customer support. HA...RIGHT!!!
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Hello Dan, I am using Windows 7. I have automatic update enabled. I did click on update as you requested - did not receive any errors from the update. I rebooted. I now have the following versions. - pchook32.dll - version 14.0.13.41 - pchooklaunch32.exe - version 14.0.13.67 Still getting the error though. Regards, Amred…
