grayghost2

Just remembered I also use this BD webpage http://www.bitdefender.com/media/materials/user-guide/en-US/InternetSecurity/current/html/index.html - IMO a handy help webpage and some good info for beginners ... (updated about every 4 years, current is 2016, previous was 2012 - but I do not remember where or how I found it,…

If you think BD support is crap then try some of the other AV out there. Support is non existent or email only and you MIGHT get a reply ... if you are lucky. The BD forum support is sooo frustrating I still shudder at the thought of creating a thread ... As I see it BD are in a race to release the new version in about…

Critical moments = when it is imperative I capture (for example) an alert message from somewhere I cannot identify.... and I need an immediate image of the on-screen-message ie, an alert. Accessing the support tool log is too late ... the "alert" must be cleared to do anything else with my PC. Phone support helped me out…

Thanks louiebeck for your respnse, Did you see any Bitdefender people on your way in ? - this forum is like Chernobyl on a wet day ... I now register the EXE file's FOLDER (full path) in "Excluded Files and Folders" and the full path to the EXE file in "Excluded Processes"

info: I have never used the "Show Bitdefender Toolbar" ----- Protection -> Web Protection (cog)-> Web Protection (window) -> Settings [?] Show Bitdefender Toolbar ... setting Did some research of my own, This link filled in the gaps for me. - to be honest I did not know this feature even existed; I intend activating it…

I cannot help you with the EXE file ... BUT ... Downloads are harmless until you run them ... if the executable contains a threat. I never rely on just any single AV to evaluate downloads, I would recommend VirusTotal ie, https://www.virustotal.com/en/ ... an online service by Google. - simply upload the file to VirusTotal…

BUMP! Is anybody home, 4 weeks is a long time to wait, or has this forum become irrelevant ? Should I forget using this forum all together and submit an email request, but then from experience response times are woeful ... like weeks ! My AV is due for renewal in July for 8 PCs maybe its time to switch to Malwarebytes and…

BUMP ! Is anybody home ? The lights are on, I know you are there !

Seven months later I found the solution ... http://forum.bitdefender.com/index.php?sho...st&p=249685

An answer care of "Duck Duck Go" search engine How to add exclusions (exceptions) in Bitdefender 2015

My thread Exclusions And Intrusions, Tables, ... when should they be used ? dated 6-July 2015 (7 months ago) has been ignored Maybe I used the wrong sub forum ? Why can't I edit a post within 2 minutes of the post ? All I get is an error message, without any details

Bitdefender seem to allow a good level of free speech on here which is refreshing to see. Elsewhere such p****d off customers posts about poor service would have been removed long ago. Agreed! In March-2015 I decided to switch to K~y after being with BIS for about 4 years. Reason for the switch was to get a more friendly…

Have BD remedied the "Intrusion Protection" problem ? Over the years I have noticed sometimes that some apps in 64bit Windows are a problem. - with the benefit of hindsight I should have noted those 64bit quirks. Today I started a list ! With a new 64bit Lenovo as yet not used I am tempted to downgrade the 64bit to 32bit…

... you can still check whether an update was performed successfully or not via the Events panel. You can access the list for it by first clicking on the human shaped icon in the upper right part of the dashboard. Thank you Georgia for your guidance ... for newbies ...

Hi Ro Thank you for clarifying the Progress status. That other AV was a really bad experience. - two of my machines needed a clean install of the OS just to get my email client and preferred browser back - they were both locked up even after the other AV was uninstalled. Wise after the event! - it co$t me money and 2½…

Installed Bitdefender on 6-July-2015 -- 10 days ago ... it feels like 4 weeks Cannot edit post #1 after approx 10 minutes

BUMP! - its been 10 days since I posted

Hello, I have a file that I BitDefender scans and deletes it. It DON?T HAVE do it, I need that file. The also put it among the excluded files but always I have the same problem. Is it possible to exclude that file from the scanning? I'm going to the asylum because I'm going crazy. Help me please! Thank You Looks like you…

Some neglected/lazy web sites have left their "handshake" protocol as SSL 3.0 Lowest supported protocol in Palemoon (browser) is recommended as TLS 1.0 - SSL 3.0 is vulnerable (in any browser) - Firefox (as I understand it) have only just changed their "Lowset supported protocol" to TLS 1.0 - which can result in a blank…

Hi jem ... if you are still with Bitdefender ? Bitdefender was my choice 3 years ago but now I quit. In September 2014 my updates were stalling. I was advised to upgrade from 2013 to 2015 ... it did not solve the problem. I was manually updating at 3am local time and the size of updates was growing at an alarming rate.…

They are hardly knocking you over with service ?? Unfortunately I do not know the answer to your question. - if you don't like Win8 I would suggest you look at Bitdefender 2015 screenshots before you commit

@ 'Raul90' Thank you for the lead to http://www.bitdefender.com/files/Knowledge...efender_SPT.exe - squirreled away if need in the future My experience:- Win7 32bit Home Premium BIS 2013 - updates were stalling and/or very slow on two PCs - non-BD downloads were normal speed Upgraded to BIS 2015 on one PC(using BD…

Hi Russ Have you sorted the update problem ? - I have just been through it too - not impressed with how threads are ignored ... another Russell

@ Rohugh Egg on my face ! :embarrassment: I don't know how it happened, but now the link works as it should. - maybe I unknowingly clicked on the side link and assumed what was displayed was the intended video - we will never know ... my original submission on this thread was incorrect Public floggings every Friday,…

Since updating this morning, my BIS-2013 settings have gone pear shaped - when I installed BIS-2013 several days ago I added ... Excluded files and folders • C:\~~\metapad36 ... (folder) After todays update it now appears as ... Excluded files and folders • C:\~~\metapad.exe - what has happened to the folder ? List of…

Am I registered ?

Georgia I very much appreciate your return to this thread. At a guess your have a lot of territory to cover here. Thank you for the HASH strings .. I am surprised that Bitdefender do not include such basic information with all downloads. - like Digital River do for Windows ISO files. - when I phoned BDAustralia they could…

Updates are going to take 39.7 hours at approx <20KB/s - while all other downloads will run at 800KB/s to 1.2MB/s - other rig runs updates at 1.2MB/s My experience is that uninstalling 2015 from Programs and Features in the Control Panel is specific for that version and will remove it completely, just ensure that you read…

Let us know if you have other questions. Thank you Georgia for your response, Where would I find an uninstaller for BIS-2015. ? - the The_New_Bitdefender_UninstallTool ... implies BIS 2013. - I want to do a very clean install of 2013/2014 Thank you

The new look BIS 2015 is another journey into Windows 8. Where/how can I downgrade back to BIS 2013 ? Obviously 2013 is still supported http://forum.bitdefender.com/index.php?sho...st&p=221774 I am trying to run a small business of 10 people I do not have time to waste on re-inventing the wheel. Where might I find…