habibeman

I wanted to uninstall the BD program, it started to completing suspended process and went till 50% and it then stopped with an error. I clicked on OK and process disappeared! Retrying this procedure terminates to this point every time. The error : The exception unknown software exception (0x0000417) occurred in the…

Hello Could you please Repair the current installed product and let me know if everything is OK after? http://forum.bitdefender.com/index.php?showtopic=35489 Take care. what a terrible occurrenec! In the middle of repair and after uninstall process; when installation process was in 25%, it was stopped and didn't go ahead!…

Hello Could you please pack all the files from this folder and upload them on sendspace.com or mediafire.com? Post here the download link. Have a great week! hi, this is the related link: http://www.mediafire.com/?tpu2zma3rxatj5j have great weekend!

Yes, I know from the log. So the hidden files problem was only on the external HDD and not in the system? Yes, exactly! but I had blue screen shut down on my system and despite scan and showing virus free; I have another blue screen just in this time. Problem signature: Problem Event Name: BlueScreen OS…

A question: The issue occurred on the external HDD, how the logs will be helpful in this case? Should the external HDD be connected during the log gathering? Please forget external HDD! That problem (Some Hidden files on it) was related to three months ago and now I don't have any problem on external HDD! Also the log of…

Hello In order to be able to further investigate the reported situation we need a bit more information from your computer as follows: . A BDSYS log; [how to GENERATE A BDSYS LOG] . Save and extract the BDSYS tool to a location of your choice: http://www.bitdefender.com/files/Knowledge.../BDSysLog_i.exe . Make sure you…

What exactly was happening in your system that you used ComboFix? Any antivirus you installed before Bitdefender? Give details. I had a malware or virus on external hard which had hidden some files. I had bitdefender 2011;I disabled it and I ran combofix. Combofix gave me a report that you see in former attachment. Afetr…

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Hi dears I scanned my laptop last nigh and fortunately I didn't see that virus not more. But i see an error sometimes about a port scan blocking that belong to my network. it's better to say that it's myself ip. I'll attach related screen shot and i would be grateful if you checked it. And about Combofix, anyone analyzed…

Excuse me friends! That instruction for displaying hidden files manually was belonged to ONT, also I'm so gratefull to you ONT for consideration to my problem.

Thanks crisitian! About that malware on the external hard; I have removed it by combofix and about displaying manually; I applied this manual and I didn't get anything : * If you did not format your flash drive, then check whether the files are not in hidden mode. * Click on “Start” –>Run–>type cmd and click on OK. * Check…

Thank you so much! for both welcome and prompt reply. I was really disappointed due to this problem but now no! I' m in bad (or maybe it's better to say terrible!) emotional and physical situation and your statement about my intelligence convinced me that I can go ahead and achieve my best decisions!! And about…