Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Next update, I don't get why i have to go through so many trouble with you guys this year. On Jan 20th, I received another email. "Dear ****, Thank you for your reply. We are sorry for the delay of our answer and we hope to assist you in a timely fashion from now on. Kindly be informed that we have transferred the order…
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So I am updating my experience as promised. I received an email on Jan 8th stating: "Dear ***, Thank you for your message. In order for us to make the modifications in a correct manner, please confirm: You would like to transfer the order ****** to your central account:*****@****.com making it for 1 year/3 users/Total…
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Hello hangv001, We’re sorry to hear about your experience and thank you for letting us know. The issue will be addressed in a couple of hours in your existing ticket 2015122423550002 open with Bitdefender support. Thank you for your patience and understanding. So I am updating my experience as promised. I received an email…
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I' ve bought two sets of licenses for 3PC's. Instead of getting possible to install BD IS 2016 ob 6 PC's the licenses were merged into the two year period. The only explanation from support was "You must have separate accounts for every set of licenses" Ridiculous isn't it? How the normal user can get such idea? What the…
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Another similar, horrible experience here...I purchased 3 devices for 3 years each. Everything looked correct in BitDefender Central. I then added an additional 1 device for 3 years. Instead of 4 devices licensed for 3 years each, I now have 1 device for 6 years!!! Is anyone else getting an answer on when this is expected…
