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horseshrink

Comments

  • Re: "We have finished testing on the issue presented in this topic: Scanning of Z drive (nonexistent ). I would first like to thank everyone for their patience and support in resolving this issue. The fix will be available very soon however I can't provide you with an exact ETA on it yet. Looking forward to the fix. Thanks…
  • I use BitDefender for three years now, and BD has been fantastic. Right now I have similar problem, Deep system scan and System scan stalls at same file for 2-3 hours (Adobe file, afe.jar which leads to XDCFontDescription.class) before I cancel scaning proces (cant Stop it, I have to Cancel it). Same OS (Win 7 x64) and…
  • Double checked BIOS. As I already knew, Drive A/floppy not enabled. Also, tried stopping/exiting/canceling scan BEFORE it froze up on me. No joy. Still acts like a zombie arising persistently from the dead. Once a virus scan starts, there's just no stopping it. Hoping for a fix soon. I've had BitDefender for several years…
  • Hello, Please try the following workaround and let me know if it is working: - restart the PC and enter in BIOS; - go to “Standard CMOS Features” - may be different from BIOS to BIOS; - check for the Floppy Disk drive (Drive A) and change it to "None" instead of the Drive A[ 1.44M 3,5`` ]; - save changes and exit BIOS; -…
  • Also, in conjunction with this, vsserv.exe is consuming 50+% CPU time. The most annoying part, though, is the refusal of odscanui.exe to die. Every attempt to kill the scan UI window results in its resurrection about 15-20 seconds later ... or (in Process Explorer) ... an "Access is denied" slap, even as admin.
  • I have exactly the same problem... if anyone knows how to solve that problem please post it OS: Windows 7 Ultimate x64 Bitdefender internet security 2011 Same OS configuration. Same problem. However, the virus scan hanging problem started recently with BD 2010. Customer Support had me upgrade to 2011 (for free), but the…
  • In my event-viewer the following error shows up that is related to bitdefender. I'm not sure if this is causing any problems (don't notice any, but as its a failure event, i guess it should be fixed. Can this cause any problems for my system and its security? It shows up multiple times a day. I've the same thing. Windows7…
  • Vista 64 Bit Firefox nssutil3.dll issue Annoying problem, but now fixed for me with last update and reinstall of FF. Thanks.
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