jemelgarejo

Sorry Dany, like I mentioned in other communications, I'm a very busy person and I travel constantly. I work in IT, and I do not have the time to participate in testing other software for other company and for free. I have already switched to another anti-virus (Kaspersky PURE) and it works like a charm. Thanks anyway for…

Danny, please call me to the phone I sent you via PM. I need to know if this issue really has a permanent fix or not. I cannot be spending time on this. I travel a lot and really don't have time for this. As you mentioned in one of your previous posts, the solution would be delivered through the update functionality. Do…

Hi Dany, I am the user that posted the issue with Slingbox functionality initially. I was on vacation and didn't had the time to try the renaming of the file. I just saw all the postings in this forum and I'm glad to know about this workaround. However, I agree with all other postings. Bitdefender should add the disclaimer…

Hi Dany, I am the user that posted the issue with Slingbox functionality initially. I was on vacation and didn't had the time to try the renaming of the file. I just saw all the postings in this forum and I'm glad to know about this workaround. However, I agree with all other postings. Bitdefender should add the disclaimer…

Hi Dany, Bad news.... I have tried all your instructions now including the ones in your second email (point 5). The issue still persists plus I got a Critical error when I tried to turn on the autopilot after setting BD updates on prompt. I have sent you a separate email with a file with the screenshots of the critical…

Hi Dany, Here is the answer to your five instructions: 1) Yes, I have restarted tens of times the PC since that date when trying all kinds of combinations of settings to see if somehow the issues gets resolved. I have also restarted every day after I click on the update button to make sure BD is up to date. 2) I have sent…

Thanks Dany, I will be trying your suggested fixes today and will let you know the results or we could do a remote session later. Thanks again for your prompt response and recommendations. --------------------------------------- Hello and welcome! I will be the one dealing with your case. I took ownership of all the three…