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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

jitzy ✭✭

Comments

  • If none of the above resolutions work for you then I suggest uninstalling BDTS 2016 from Control Panel ---> Programs & Features ---> right click on Bitdefender 2016 ---> uninstall ---> restart ---> go to Programs & Features again ---> uninstall BD Agent Then run the Uninstall Tool and restart your system again Now Login to…
  • Hey 357 subscription days were added into central.bitdefender account but in bitdefender total security it still shows your subscription has been expired when i open bitdefender. HELP ME SOMEONE Have u logged into the same BD central account from your Product Interface? If that didnt work click on " I have an activation…
  • When did the specifications change to lower protection when profiles are on? This problem did not exist in BDTS 2015. Please refrain from posting mis-information. Here you go ---> http://www.bitdefender.com/media/materials...n.profiles.html
  • When profiles is activated the following issues occur. 1) Intrusion detection falls down to permissive mode from any higher setting. 2) Search advisor in Web protection is disabled. BDTS 2016 v.20.0.18.1037. English Win10 Pro x64 BD Profiles was activated along with Real time optimization. Both are according to product…
  • Just ignore my previous post Uninstalled BDTS 2016 completely couple days ago and installed again.....Its on version 1037 but "Ransomware Protection" module was turned off by default
  • Hello, I think Georgia means if you are using Firefox as your default browser, try using a different one like Google Chrome or IE/Edge. https://central.bitdefender.com/devices I cannot get to Central from the BD GUI on my Windows 10 machine, I have to use a bookmark as linked above. Ro. Is it Country or ISP based? Because…
  • Didn't work.. Well thats because Bitdefender never released an official offline installer Georgia mentioned this here
  • Well, I installed BD TS 2016 in my Laptop & Desktop both, using the offline installer of 64 bit & in both the cases it (Gray icon) says, Please sign in to activate Bitdefender Check the attached snip.. I uninstalled using uninstall tool & tried again but vain Lets try this way Make sure you have an active BD central…
  • I have the Uninstall Tool with me already but the thing is that I don't want to keep my PC exposed till the time download finishes @ speed of 512kbps (yeah! I know it badly sux) One question, is Firewall's Paranoid Mode back in 2016 version after being absent in 2015 version? I'm using 2014 version to have Paranoid Mode..…
  • Kitchens London UK . Thirty Ex Display Kitchens To Clear. www.exdisplaykitchens1.co.uk £ 595 Each with appliances.Tel 01616-694786 -------------------------------------------- Kitchens London UK This is no place for promotion of any websites or products ....Please read the forum rules and delete your post
  • I can log in to BD central.....But cant do any cloud activities like locating my device or doing a quick scan...Both for PC and Android...Always getting "Oops,something bad happened" ..... But what exactly? lol
  • Well thats weird Some have 1036 while others have 1037 The Shutdown problem is fixed after the update and restart but the version remains the same.......20.0.18.1035 BDTS 2016 x64 English version I am on BDIS 20.0.18.1035 and, after running a manual update from the dashboard and doing a restart, my version remained the…
  • Windows 10 home 64-bit When I first installed BDTS 2016, 'Ransomware Protection' was disabled. I manually turned it on. Anyone else have this issue? It's supposed to be enabled by default. http://www.bitdefender.com/media/materials...ransomware.html cc The Module was turned on by default for me running BDTS 2016 x64 ....I…
  • the issue is now fixed after update & restart BDTS 2016 20.0.18.1035 x64 on Windows 10 Pro 10240 x64
  • Installed Bdts2016 yesterday. Download and installation seemed to come off well. Antitheft module does have a glitch. It locates my device 4-5 miles away from my desktop which is where it sets as I write this. I run a W7-64bit OS, my Browser is FF 40.0.3, and my ISP is att.net. Does anyone have a problem with Antitheft…
  • I say you need to Uninstall Bitdefender Total Security 2016 and Bitdefender agent from your HP and Acer systems completely as per the instructions given to you and then run Uninstall Tool and restart Once BDTS 2016 has been completely removed Log into your Bitdefender Central Account from one of your uninstalled device Go…
  • Hi, A possible explanation would be that the computer crashes with blue screen of death. Could you please check if there are any minidumps generated in %windir%\Minidump or any dumps in %SystemRoot%\MEMORY.DMP after Windows restarts and upload them to www.filemail.com ? If no dumps are generated please send us instead a…
  • Same Problem here too Running BDTS 2016 x64 on Windows 10 Pro x64 System restarts itself instead of shutting down and Mozilla Firefox takes more time than ususal to load at first on every bootup
  • Bitdefender Mobile security got updated but I keep getting "Critical error Occured" and I can only get to Bitdefender Central from BDMS only lol.....and trust me Bitdefender Central is so buggy.....Can't even see my device or account ...Just blank pages Nothing yet on BDTS .......
  • Really, are they gonna push the upgrade process automatically without giving user a choice if he/she wants to or not?? That sounds more like Windpws 10 pushing automatic updates which created havoc in some systems Isn't Bitdefender 2016 still in BETA phase? TBH I prefer the old school upgrade process (uninstall previous…
  • Hello, Please update your Bitdefender to the build 19.2.0.151, restart Windows then go to Events section and make sure the update event requesting to reboot the computer is no longer in the list. If it's still there, click on it then click the button Restart Now that appears at the bottom. After the computer restarts open…
  • Hello all, This issue is already fixed on our developers side. It is due to be released by product update. I will post back as soon as I have an ETA. *later edit: we make efforts to push the fix by update this Friday, August 14th. Otherwise, it should be available in +/- 1 week. Thank you all so much for your help and…
  • oooh and I thought I was the only one having this issue.... done couple repairs and finally gave up lol.....so its a common issue
  • Adding to the above post.... The 2014 BD products after being updated to a new patch raised concerns on high ram usage to hover around 200 MB ( before the new patch it was around 35-40 mb) and Georgia ( BD Techinical Support) came with a conclusion----> although not so convincing but......may be thats the reason.....
  • 341MB is a bit on high side....idk why its that high for u.....usually it should stick around 200-230 MB (still high for todays AV alternatives)........well u can run a repair by going to Control Panel--->Programs & Features---->Bitdefender Total Security(assuming)--->Right Click and click Uninstall---> in the interface…
  • My system Is clean. I don't pirate things, I don't download things I don't need or I don't know. I have my fav websites, I don't click links like a dumbass I am almost 40 years old man who knows what he is doing so please do not tell that fault is on my site. Because is not. I did research about vsserv.exe and seems like…
  • For the ITALIAN version latest Bitdefender build is 18.20! There is no 18.21! As is said its the english version Im talking abt.....we had the AVCHC driver issue regarding the logical cpus on certain pc'......but the issue has been fixed in the update 18.20......now its 18.21
  • I already did that! With "REPAIR" it reverts back to version 18.17! Then when it upgrades again to version 18.20 Yellow mark reappears. Thats strange ...coz the eng version had the same kind of problem before the update ---> 18.20.0.1429 has been released...now its 18.21.0.1497 check here ---->…
  • But they surely did fixed the issue asap as per Bitdefender Standards.....Im glad for it nd yes I dnt blame them for pushing a bad update...It can happen but whats imp is how quickly they can fix the issue.....Though Im very pi$$ed on how Georgia/Christian didnt bother giving a comment about it ...If they were working on a…
  • Update: 9) I am afraid the error has returned. 10) The issue seems isolated to Windows 7 64Bit system and not 32bit system. Wondering also whether anyway BD 2015 can be reverted back to the previous build (i.e 18.20.0.1429) for those Windows 7 64Bit systems with these recurring errors while things are sorted out?? A new…
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