johnda1237

Hello johnda and ARJR, johnda : Regarding your update issue we recommend you to follow the steps bellow : 1. Start your computer in Safe Mode : - restart the computer; - repeatedly press the "F8" key several times before Microsoft Windows begins to load (you need to press "F8" until you will be displayed a text menu); -…

Thanks for posting, I just purchased BD 2010 AntiVirus protection for my new HP Touch Smart which has Vista 64 and I'm having the same issue. I did install it before deleting the Norton protection it came with so I don't know if maybe it interfered. Aso, when I try to update, a new window appears stating: "Update process…