johnnaras

OK, this one worked fine! However, i don't really like the fact that i had to uninstall and reinstall the application. That does not prove that the problem will not appear again. Thank you anyway!

OK, i did everything as described above, but the firewall is still down. When i ran the file you sent, a command line window appeared for a second. I ran it again from cmd and it did not appear to do anything, just confirming that BTS2012 is installed on my system.

Hello For the current case, let do something. ... Download and save following file to your desktop. ... Now, please reboot in Safe Mode. ... Wait for the process to finish and reboot the PC in Normal Mode. Let me know if eve thing is OK now. ... Christian thank you for your answer, i will try that right now and post the…

I also have the same problem on WindowsXP with BTS2012. However on Windows Vista the firewall runs normally. I find my firewall oftenly disabled lately, and although i password-protect the settings, when i re-enable it(or disable it again), it does not ask for a password. There should have been a notice at least from…

Hi John Welcome to our forums. It is not possible to reset or recover the password for security reasons. All the data from the vault is safe and encrypted. Please try to remember the password. Use all the combination that you remember(start with your email password and continue with the log on password). Thank you. So does…