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Hello Welcome to our forums. Please follow the steps described here http://forum.bitdefender.com/index.php?showtopic=29927 and send me a log via PM. Thank you. Take care. I tried the tool a few times and the first couple times it did not finish. This morning I tried to run it and it keeps crashing.
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Hi Please follow the steps explained in the article below and send me via PM the generated log file: http://forum.bitdefender.com/index.php?showtopic=29927 If you were already asked to generate the log file, disregard the message above and just post the ticket ID. Thank you. Merry Christmas! I am having the same issue. I…