Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

kd5 ✭✭✭

Comments

  • Encrypted Web Scan is preventing me from getting to my favorite site: forum.dvdtalk.com "Secure Connection Failed An error occurred during a connection to forum.dvdtalk.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please…
  • Will it still be delivered if Bitdefender is not running?
  • ^ And what happens with the people who aren't savvy enough to look for this thread or look for an update to repair this problem? They're just out of luck? Will they email us with an update? Some other way to notify us?
  • My wife's and my computers are experiencing the same thing (Free version on Windows 7 Home Premium 64-bit, problem started a little over an hour ago). I hope someone at Bitdefender is keeping a tab on this forum/thread and realizes there are alot of people without antivirus protection right now. How will they get a new…
  • Uninstalled Bitdefender Free, reinstalled with a fresh install from the Bitdefender Free website. Everything seems to be back to normal now but IMHO that should never have happened. Any less-than-technical Bitdefender Free user won't have a clue. I hope this glitch gets resolved.
  • Same thing happened to me this morning. Got a message telling me something was up with Bitdefender, brought it up onscreen only to be presented with the same as in your screenshot. Pressing Sign In did nothing, as if the button wasn't even connected to anything. I'm going to try uninstalling/reinstalling...
  • Can't believe that almost 3 weeks later there is still no answer to this. NOT a good reflection on BitDefender. -kd5-
  • If no one has any ideas, I guess I'll have to go elsewhere. Thanks anyway, -kd5-
  • Hello kd5, The rescue CD works as it should,no password asked. The scanner tries to access the data on the hard drive but it's blocked.You may be prompted for a password if your hard drive is encrypted. But the hard drive isn't encrypted, it's just a typical operating system installation. The previous version of the…
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