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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Reading this thread, I have been through a similar experience. Has it not occured to anyone that BitDefender a) doesn't prevent this infection in the first place seems to have no solution to it c) we rely upon other products our own efforts to fix things.
