kungfu

If a Refund isnot possible Shouldnot PAYING Customers receive an Extension to their License , due to the Months having a Faulty Produkt ? We have Paid for a Produkt = Bdefender = License , Not to be Paying Beta testers to resolve all the bugs or to make 1 workaround after the other,to even use this programme,or am I going…

Hello robertbruce, We are sorry to hear that you have one bad experience with our product . We can assure you that we answer to our request, post different workarounds and inform our users if we are working on an issue . My colleagues from the Testing and Development team are aware of the issues that are described in this…

Hello kungfu and Bahman Abbasian, In order to solve the issue that you are encountering please follow the steps below: 1. Open BitDefender (double left click on the BitDefender tray icon); 2. Go to Settings - > Switch to Expert Mode; 3. Go to Firewall->Rules; 4. Click on the Advanced button in the lower right; 5. Look for…

This is all well and good but we have paid for this product for a license which in most cases expires in 12 months and the product is barely functionioning enough to be used Why wasnt the product bench tested properly or beta tested? Even though the license expires in less than 12 months I bet were not going to get an…

You'll be told to restart the computer after the update is installed. I have had several " produkt Updates " but not Once have been asked to reboot my pc ? The problems/bugs still exists though.....

Alex, Have replied some days ago but, As this isnot the first Problem and there is no exact date when a resolution to the many problems will be released Wouldnot it be FAIR to paying customers to get an extension to Their License ? This is going on for MONTHS ? Ty awaiting your reply

With Bitdefender you almost have to be a Computer Expert to make it work An AV programme should be installed an if prefered never to look after it again, With Bdefender you have to constantly check if its even Working ?, Ridiculous........

Hello all, We assure you that we are aware of the issues that are discussed here and that they have a top priority . My colleagues from the Testing and Development team are working to fix these issues but as we stated in some other topics, there is no exact date when a resolution to these problems will be released . In…

Fred, go to Update section and untick Automatic Update. Then move on to Settings tab and check "Prompt before installing update" under "Confirm update". Also check "Prompt before downloading updates" under "Manual update settings". Now you're det for full manual update, and when you click Update Now button, you'll be…

Hello kungfu and Bahman Abbasian, In order to solve the issue that you are encountering please follow the steps below: 1. Open BitDefender (double left click on the BitDefender tray icon); 2. Go to Settings - > Switch to Expert Mode; 3. Go to Firewall->Rules; 4. Click on the Advanced button in the lower right; 5. Look for…

Hello all, As we stated in this post:http://forum.bitdefender.com/index.php?showtopic=16350 this issue will be solved in approximately 2 weeks or sooner, when a new major update will be released. Thank you. Hello Alex, Ist there a chance due to the Time Bitdefender not working properly, to get an extension to the license ?…

All my desktop icons have disappeared. A scan found a few viruses and deleted them, except for one. Also, the PC's is making a constant loud noise since the infection? I have the following files for you to review but I am unable to upload them via this forum; BDFileInfo.log, BDRegNode.reg & 1256103975_1_02.xml. Am afraid…

"An error occured during the update (Could not connect). ANd then tell me to contact bitdefender.com/help

Ich habe das Selbe problem

Every time an update has been performed , the next update I get this error ? Also the protection shuts itself off and the only way to " activate " the "protection"is a reboot !, but that means you must monitor all the time if Bdefender TS 2010 is active,that happens mostly after an Update.

That is what BD said about 2009 last Fall. Fungus Exactly and nothing has been improved,history is repeating itself,Year after Year,have thrown away a 3pc 2 Year subsription, Boy wished I kept it with Internetnet security 10 those were the days

I had to restart my computer again after finally getting passed the cannot read error. Fun! Guess BitDefender should have given their beta more time, added new features, and actually developed a bug free program. sigh Looks like history is repeating itself , what a joke

You are not the only one. BD doesn't play nicely with Vista. Had I know that I would never have gotten their product. Now I am trying to cancel my subscription and I get mails telling me to update to 2010. I dont want the product!!!! Two days ago I switched to another product...and guess what..it WORKS. there are no…

So in August there will be a Major Update ? By that time 1 YEAR of my 2 Year PAID subscription has gone by , 1 year without it working properly for 1 Day ? Glad I switched , but will try it on my old pc...

This whole thread makes me laugh, everybody having the same problem yet your being told the fix is individual. i had Norton 360 before BD 2009 internet security and any problems got fixed automatically and if it wasnt fixed automatically the online support was A1 i had 2 problems and they were both addresse and fixed…

Also got these Emails, BDefender has gotten really pathetic.. If you cant even come up with a simple solution that you have to have a minimum of 5 Posts to send (mass) ? Pm ,your disgraceful. And that this forum isnot Bdefender isnot correct, See lately many BDefender employees ?

The issue remains unresolved on my machine with BD's update still not ceasing the "license expired" shutdown. However after several volleys with customer support in which I outlined the continuing problem, referred them to the forum here and asked for some kind of acknowledgment of their part in this and received nothing…

Fungus, Norton is a good choice, I have done that after months of frustration see http://forum.bitdefender.com/index.php?showtopic=11915 , And have No problems at all anymore ! Read that there are still many problems/Bugs ? I realize too that fixing software can be hard but it was/is definatly released way too soon, what…

Oh ,again marketing Spending money for a non-working program... maybe is this marketing? Oh yes, I could have said "I have switched to another security suite" because you can buy a security suite instead of another one, but you will be sure that it works. Sorry, the next time (if exist) I will not write "Norton". I…

I have almost the same pc as yours : Windows Vista, 32 bit, IS 2009, Vista Home Premium, 2.4 GHZ Intel Dual Quad, 3 GB RAM And have a 3 pc license but on my Vista pc I gave it up see http://forum.bitdefender.com/index.php?showtopic=11915 Have tried it for a long time and have uninstalled/reinstalled it even more time then…

BD 2009 does have a problem with Vista still after 6 Months, recognize your problems See http://forum.bitdefender.com/index.php?showtopic=11915

Going back to Mcafee!!!!! The only help, is to get rid of it and the sooner you do, the better! Bitdefender is literally true GARBAGE and the service is ZILCH! Wasted $130 bucks on this worthless %&*#$)%@! I'm a small business owner and purchased the small business license and am sick and tired of keeping this so called…

KUNGFU: Three months is too long to wait for anything. Switch to another anti-virus product that will work on your computer, BD2009 doesn't work on all machines. I use BD 2009 on one and it works. On a similar, but newer, computer I had to drop back to BD2008. Fungus Fungus, Have done that see…

Hello Orphan, Have given up too, After using previous Bitdefender versions with pleasure the 2009 Range has to be the Worst AV produkt there is on the Market. Have swithed to Norton 2009 and the rest it gives is unbelievable, Everything works,the scans not freezing,the Icon in the system tray Always start up,No filling the…