Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
-
I was premature in my closing of this issue, the problem is back. I will be opening up a ticket with support - this is ridiculous.
-
Final update - I hope. I updated again yesterday and have not experienced a greyed out icon or a slow down in the last 24 hours.
-
I updated yesterday and rebooted today and the problem reoccurred today. Guess I'll continue using BD in Game Mode. Any timeline for a resolution, because at this point, I'm ready to dump BD for Symantec.
-
It is sometimes helpful for BD tech support to have the log files from several users experiencing the same problem in order to pinpoint the problem. Especially if they cannot easily reproduce the problem on their test systems. Regards, Just an update for the forum - I ran my machine yesterday with game mode on and did not…
-
Please add me to the list of experiencing this same problem. I will use the support tool and get you the information later today, but I concur with the comment that if multiple people are having the same issue, it is most likely a software defect and Bitdefender should solve the issue for a group rather than…
-
Another one with the same issue on Vista. I can update manually, but the warning stays. I have to admit 2011 has been very disappointing so far. I've had installation issues, this update issue, the inaccurate splash screen and now BD is crashing on my Windows 7 64 bit machine (I've uninstalled and reinstalled to no avail).
