ludr15

Hello. Today I tried to "print to PDF" again. After clicking the menu item, a delay icon appeared for a short time. After that, the desired file appeared in the folder C:\Users\admin\Downloads\Bitdefender Safepay. I checked the PDF print several times. Everything works fine. Nothing was changed in my computer system.…

Today I followed your advice. I disabled all extensions in browsers. I tried to contact support using Chrome, Mozilla and Opera. The result is the same - the page freezes. After that I decided to try to do the same using Bitdefender Safepay browser. I suppose this browser does not have any extensions that I should disable.…

Thank you for your attention and for your time. But can't contact support anyway. This time I didn't receive a notification about invalid email. But after I clicked the "Submit" button the page freezes. About 1 minute later the verification block "I am not a robot" turns red again and asks for identity confirmation.…

According to your recommendations, I tried to contact the support service. But I can't do it. The email address that I enter in the corresponding field is incorrect. I have no idea what the email address should looks like from Bitdefender's point of view. I can't send a message to the support service. I surprised very much!

Thank you for your attention and response. Product version is "Bitdefender Internet security" 27.0.42.214. Last updated 30 Oct 2024 11:16AM. My system parameters are as follows: 64-bit Windows 10 Pro operating system; OS build 19045.4894; Windows Feature Experience Pack 1000.19060.1000.0. Unfortunately, I don't know how to…

Thank you for your reply. Unfortunately, none of your tips helped. I am using Windows 10. Bitdefender Safepay product version is 30.0.25.51. I followed all your recommendations about "Windows Features Microsoft Print to PDF" that you described above. I do not have any printers connected to my desktop computer. So, I do not…

30 Oct 2024, product version 30.0.25.51. I am trying to Print to pdf from Bitdefender Safepay. Nothing happens, no pop-ups or messages. The folder \Users%username%\Downloads\Bitdefender Safepay is empty. There is no file named snapshot(1).pdf on the disk. About a month ago, I was able to print one document using this…