Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

maelstrom

Comments

  • Now works perfectly with the latest version of Bitdefender. Thank you.
  • On 3/29/2019 at 12:44 PM, Roxana G said: Hello, In this case, we recommend you to wait for the next Bitdefender update, as we will have some changes regarding Manage Scans. In case the issue will reproduce after the next build update, please consider to write us at the email provided for at least a remote session to…
  • On 3/27/2019 at 11:15 AM, Roxana G said: Hello maelstrom, Please write us at bitsy@bitdefender.com and include a Support Tool log in your email. Please make sure that you enable the option Reproduce the issue when generating the log. Roxana, thanks for responding but because of privacy issues I've had in the past with…
  • I have the same problem and I've just upgraded to Bitdefender Internet Security 2019 (from 2018). When I try to set a schedule in the Manage Scans page, the box with the blue tick in it deselects itself after I click OK for my selected scan. Consequently, the scan does not run at the scheduled time. How can I fix this?
Default Avatar