mag

Hello mag, Try this keep the shift button pressed during the startup process this will prevent processes to start-up. You need to do that after the BIOS screen. See if you now can get into the user account. Press windows button together with r now type msconfig press enter and select diagnostic start-up. Kind regards,…

Hi again crysty2k5 Sorry I forgot to say I tried that too well I think I did it was 2am here when I sent in the post could you run me through the way to do that just in case I did it wrong? Thanks Mark.. crysty2k5 crysty2k5 crysty2k5

Did you try to log in on Administrator account in Safe Mode and run a scan ?! Hi again crysty2k5 Sorry I forgot to say I tried that too well I think I did it was 2am here when I sent in the post could you run me through the way to do that just in case I did it wrong? Thanks Mark..

Hello mag, Thanks for the information. From what I looked the problem might be caused by Zonealarm and Norton update service. So if understand it correctly your pc automatically reboot or shutdown itself? If that is the case can you please do the following : click on start,right click on my computer choose…

Hello mag, My problem is that I don't know how it's called in English. No, you first need to double click on an entry. First you need to left click on an entry that has an error sign a red circle with a white cross inside. So it will high light in blue. After that double click on it. If you have done that then you should…

Hello mag, Can you please do the following once you are in the evenviewer doubleclick on the error entries. Please press on the icon that looks like 2 piece of paper now press on paste once you are in notepad. I know that it's my fault but I needed a description of the errormessage. Sorry for that. Can you please do that…

Hello mag, Sorry a bit late but still a Happy Birthday. For concerning the windows error can you please do this. Press the windows button together with r now type eventvwr press enter. Now open the application and system logbooks and post the error entries here that occured when you had that error message. Best regards,…

Hello mag, I can't see anything suspecious anymore both into your hijackthis log and combofix log. Best regards, Niels Hello Niels, All seems good but still have the Windows Error noise going off here and there Apart from that working very well.. Thanks.. First of all, Happy Birthday mag ! The logs are clean... Do you…

Hello mag, Can you please make a new combofix and hijack this log. Please also navigate to F:WINDOWSSoftwareDistributionDownloade80b3f6bcac336a99ba82da063d253e5 see if BITA.tmp is still there. Do you mean by reference that there is still a trace in msconfig? To be able to remove that you can follow the instructions that…

Hello mag, I can see a trace of an infection in the sdfix log. What I let you do was just making a logfile so I can see if I see suspecious entry. Please download killbox from here.Double click on it to run. In the Full path section please type this or copy this:…

Hello mag, Can you please download sdfix from here. Double click on it allow it to install in C:SDFIX Now reboot your pc into safe by pressing several times on the F8 button before the windows splash screen select safe mode press enter. Log in with your account. Now go to C:SDFIX and double click on RunThis.bat Type y to…

Deactivate ali.exe from statup ! Ali.exe is a trojan ! It was deleted ! Uncheck that from startup Hey again crysty2k5, If I uncheck it from start up it replaces it self straight away..

Hmmm.... Let's try this : download Malwarebytes' Anti-Malware and run a complete scan ! http://www.malwarebytes.org/ Clean all the mallware after the scan ! Well we're winning nothing was found using Malwarebytes and now when rebooting at startup I get the windows error noise and a box appears saying windows can't find the…

If you have a big HDD, please wait ! Do somethin' else, put leave BD to finish the scan ! Hi I did let run It estimated the time but took 4hrs to run so half the time was ok... The most important thing it's all clean after the scan but after reboot it's back it's in the start up reg and it was also clean after running…

The thinks look good now ! For your safety, run a system scan with Bitdefender Online && SUPERAntiSpyware (free edition) ! http://www.bitdefender.com/scan8/ie.html http://superantispyware.com/ Hi again http://www.bitdefender.com/scan8/ie.html is running as we speak but it's not in a hurry, has been running over 1hr and…

Your PC may contain viruses, so I suggest you to run ComboFix that will investigate and eliminate all infections it may found (if it has them in its database). Download ComboFix from here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe Then close all running programs, including web browser, instant messenger, etc…

Your PC may contain viruses, so I suggest you to run ComboFix that will investigate and eliminate all infections it may found (if it has them in its database). Download ComboFix from here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe Then close all running programs, including web browser, instant messenger, etc…

Thanks will do now No still can't find it and searched in hidden file and folders too, also all of drive F ..

Type postcard.exe in your Search !!! Thanks will do now

Yes I did and also used windows search to check all the drive and it found nothing F:\Documents and Settings\Mark Gower\Desktop\postcard.exe this is what I used in my search... Update Spyware Doctor reports 5 infections of Trojan-downloader.Exemas.B and 1 infection of Win32 Backdoor.Bandok It can remove them and if you…

Didi you check on your Desktop ?! Yes I did and also used windows search to check all the drive and it found nothing F:\Documents and Settings\Mark Gower\Desktop\postcard.exe this is what I used in my search...

Upload this files on http://www.virustotal.com/ and leave here the test link ! Thanking you will do now Upload this files on http://www.virustotal.com/ and leave here the test link ! Sorry I don't know how to find it F:Documents and SettingsMark GowerDesktoppostcard.exe