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Comments
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Hi all, THINK VERY CAREFULLY BEFORE INSTALLING THIS !!! If you have the same issue as I did this "upgrade" DOES NOT fix it, despite assurances from the so-called support team. The first set of instructions contained the wrong link. You have to uninstall the current version before installing the new one and the wrong link…
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Over THREE weeks now and despite requests for a response, the silence from the BD Support team is deafening. It's clear that they have reached the limits of their technical expertise and have resorted to ignoring me. Fortunately I no longer have need to connect to my work's VPN otherwise I'd be livid. To make matter worse,…
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The support ticket remains open on this. Normally I have a LAN and WiFi adapter in the list both set to Home/Office. In order to get the connection to my VPN to work I have to change LAN to Trusted and then log in. At this point the VPN adapter appears in the list. I then set this to Trusted, Stealth off and Generic Yes.…
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I have a support ticket open and they are looking at the problem. When I have a resultion I'll post the details
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Tried 3 or 4 times and goes straight to the email contact form You have a good day as well and thanks for your assistance
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Thanks, they seem to be offline at the moment so I've sent them an email. When I get a solution, I'll post it here Cheers
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Hi, Thanks. Got the IP address and added it to the adapters but it's still blocking the connection. I turned off the firewall, made the connection and used ipconfig to verify the IP address. It states: DHCP Enables....................: No Autoconfiguration Enabled...: Yes IPv4 Address.....................: 2.0.3.81…
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Hi That's kinda what I thought I needed to do but I can't find the IP address. The only one showing is 127.0.0.1 which I know isn't right All I can think of is to clear all the rules that DBD has set up and then reset them up one by one in Paranoid mode. Unless there are any other ideas. Regards,
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As a follow up issue, BD is on autopilot and blocking a VPN connection to my work (using IE9 on Win7 HP). If I turn the firewall off I can connect fine, but I can't work out what I need to do to allow this connection. I thought by turning Paranoid on it would then ask me for an allow/deny option but it doesn't. I think…