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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Thanks, fellows, for those responses. My update doesn't work at all. It will not do anything when I click on "Fix" or :"Fix these issues". When I go into "Settings" for update, the screen is greyed out, and unresponsive to anything besides clicking on another tab. I'll give the Safe Mode thing a try, while I'm waiting for…
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BD got back to me gave me the usuall "you need to reinstall" crap. I told them that that is not acceptable. They said that they will get back to me today but im not holding my breath. FYI norton 2009 just got great reviews in PCMAG and LAPTOP mag I have asked for a refund and have just had an email from BD support asking…
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How do you apply for a reply as quoted above, I emailed BD last week asking for a refund and again today, but they are not reponding. This is what I want to do, I purchased BD on 27.12.08 and am not able to update, just goes to 25% four times and then cuts out. This has been going on for the past 10 days. I keep getting…
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Have you tried their dedicated uninstall tool? Go to http://tinyurl.com/BDUninstall and download their special uninstall tool (bottom of page) and then reinstall BD. This worked for me after a lot of frustration of uninstalling using my control panel system and reinstalling. I also ran RegCure (a registry cleaner) before I…
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I tried upgrade1.bitdefender.com but it didn't work either. I have gone back to <removed> and purchased <removed> Internet Security 2009 instead, and am obtaining a refund from BitDefender. It's a pity, because the reviews for BitDefender made it sound great. How do you apply for a reply as quoted above, I emailed BD last…
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Florin, they probably do, but yesterday i had vsserv.exe message from above shut down for a few hours. now, this has only started with BD, it didn't happen a month ago, so it must be a bug of some sort in some of the updated files!. are any of the bitdefender employee's getting this message? i'm seriously thinking about…
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Hi I bought and installed BitDefender Internet Security 2009 on Saturday, 27 December. My problem is the virus definitions won't update. When I click on Update, it says "An error occurred during the update (Could not connect)." I have tried contacting BitDefender but when I called the phone helpline it rang for ages and…
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I have the same issue with BD Total 2009, but im running vista SP1. Mine goes to 20% 3 times then just stops but it doesnt give me an error code. 2009 is just one headache after the next. (my issue began this morning) I have spent so much time today trying to solve this issue. It is now 4 days since my last update and I…
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Bought BD Internet Security due to good reviews read, including good tech support & toll free #. Installed last night. Computer keeps freezing up about every 10 minutes. Can only shut down computer to get out. Called tech support, no longer a toll free #, false advertising says toll free all over the product. Called new 3…
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Hello marsue, BitDefender only removes tracking cookies. Other cookies that are used on forums aren't detected. Please take a look here. If you want that BitDefender cleans up more than you need BitDefender Total Security 2009 that includes more tune-up utilities. That version also includes a registry cleaner,duplicate…
