Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Well, there is one more thing you can try. Time to put Bitdefender Central to good use! All right. Under the "Subscriptions" tab, you should see both of your subscriptions (including both the old one and the new one). One of the things you can do is simply add a device to whichever subscription does not have one. In this…
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Ah, I see. So essentially you either have, or had, two subscriptions. I actually have two theories on what might have happened: Theory 1: Bitdefender detected that you had an active subscription, and simply added time to your old subscription. Essentially, when you submitted your order, Bitdefender Central checked its…
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Are you saying that you have two different subscriptions? Or that the other computer took your 2016 subscription? Specifically, you said, "the "wrong computer" had like half a year on the subscription". Is that a different subscription from the one you mentioned in your original post? Because it sounds like you have two…
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It's quite simple really. Bitdefender Central is the new version of Dashboard that is compatible with the new 2016 product line. Eventually the new Central will completely replace the old Bitdefender Dashboard, so you will indeed get your wish of having only one online management console. So what is the difference? In a…
